Mark Christopher Auto Center - Service Center
Ontario, CA
6,205 Reviews of Mark Christopher Auto Center - Service Center
I went in for an oil change and the work was not completed. Very disappointing completed. Very disappointing More
I had. 7 am appointment was checked in promptly but saw cars. That arrived after 7am going for service ahead off me??? The service asked and I noted I wou 7 am appointment was checked in promptly but saw cars. That arrived after 7am going for service ahead off me??? The service asked and I noted I would be waiting More
Great Dealership, many others conveniently closer by but workmanship and attention to Detail are the reason I go there even for a Oil Change,Truck is always Detailed and sanitized and Service Department alw workmanship and attention to Detail are the reason I go there even for a Oil Change,Truck is always Detailed and sanitized and Service Department always knows who I am, my whole Family have purchased Autos from Mark Christopher and will continue to do so More
I was disappointed that my car was not washed. It was clean when I dropped it off, I spend $2,300 on the repairs. My wife just picked up her SUV from Honda for a $50 oil change and she received a It was clean when I dropped it off, I spend $2,300 on the repairs. My wife just picked up her SUV from Honda for a $50 oil change and she received a car wash. I had just paid to have it washed when I dropped it off and assumed it would be returned in similar condition? More
I take my sub some weeks ago and they said no space úntelos 5 days . This is My only car so I don’t leve it . Todo y I went again they said no more under guarantee .. :( omg really?? úntelos 5 days . This is My only car so I don’t leve it . Todo y I went again they said no more under guarantee .. :( omg really?? More
Better customer service. Waited outside for more than 20 minutes upon checking in. Service personnel stated they would return and never did until I had to go looking for th Waited outside for more than 20 minutes upon checking in. Service personnel stated they would return and never did until I had to go looking for them. There was no one else there just myself. They are horrible at returning messages I had to call 2 times to check if my car was done and still had no response. I had to have a family member go check IN PERSON to see if my car was done because I was working and I couldn't get through over the phone. More
I was very happy with the customer service provided by Erik, from the call to discuss my vehicle issue to the completion of service on that vehicle. He was courteous and caring, making me feel like I was Erik, from the call to discuss my vehicle issue to the completion of service on that vehicle. He was courteous and caring, making me feel like I was important and my vehicle needs mattered. He even remembered things we discussed about my situation over the phone on Thursday, when we brought our truck in the following Tuesday. I really felt like he went to bat for me to get the work done as quickly as possible, knowing my situation as a caregiver. I was also impressed with the way the service staff seemed to work as a well oiled machine to get vehicles checked in and moved down the service line. At a time when customer service is sorely lacking, and there are so many choices of where we can take our business, Mark Christopher's Service Department proved they care about earning your business, as well as keeping it. Thank you Erik and MC Service! More
Courteous staff. Completed repairs for the price quoted and on time. Wish they had a shuttle to get me back to work, but other than that no complaints. Will return he Completed repairs for the price quoted and on time. Wish they had a shuttle to get me back to work, but other than that no complaints. Will return here for service in the future. More