Mark Christopher Auto Center - Service Center
Ontario, CA
6,200 Reviews of Mark Christopher Auto Center - Service Center
i had to contact the supervisor when no one would pick up in service for 6 hrs straight. he told me I should have been calling a service advisor’s cell number to get through. he did help me get in the next d in service for 6 hrs straight. he told me I should have been calling a service advisor’s cell number to get through. he did help me get in the next day without an appt. also the job estimate was 200.00 but i eneded up paying over 1000.00. parts were less than 200.00 😳 More
Rather slow to answer the phone (long hold times), but extremely communicative and helpful once on the line. They even share text alerts! extremely communicative and helpful once on the line. They even share text alerts! More
Ok dropped my truck for diagnostic and the service was excellent the mechanic I have nothing to say he was excellent to explain me the problem excellent the mechanic I have nothing to say he was excellent to explain me the problem More
Thank you so much for doing a good job. I am very happy with your service. I am very happy with your service. More
So far, they are one of the BEST and FRIENDLIEST I have had the pleasure if doing business with...not to mention the fastest. had the pleasure if doing business with...not to mention the fastest. More
Service department never answered phone calls. Never called back when messages were left. I had to go to dealership to find out if car was done. I talked to 3 advisors before I got assistance as m Never called back when messages were left. I had to go to dealership to find out if car was done. I talked to 3 advisors before I got assistance as my advisor was out. First one wouldn’t even acknowledge I was talking to her. Second one got up and walked out while I was talking to him. Third one finally helped me More