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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,257 Reviews
Call Service Center (909) 906-6156
Today: 7:00 AM - 5:00 PM Closed Now
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6,257 Reviews of Mark Christopher Auto Center - Service Center

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February 16, 2022

My experience was very pleasant the employees were very pleasant and I didn't have to wait 3 hours for oil change this time. More

by PHILA3579
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters, Matt Torres
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Feb 17, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 16, 2022

They don’t know what they are doing. I have been there 4 times for the same problem! More

by MRSAMADOR28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No comment
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Feb 17, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

More
February 16, 2022

Service was great and I did not have to wait as long as I expected. More

by Melissa.cairo02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 16, 2022

Awesome experience Will always use this place. Mr. Peters always makes sure my vehicle needs are met each time. More

by corettafaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. R. Peters
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Feb 17, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 15, 2022

Thanks Julie Escobar ! She is very kind and honestly helps with professional advise . I do really appreciate for all your work. More

by WEI
Customer Service
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Report | Print
Feb 17, 2022 -

Mark Christopher Auto Center responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 15, 2022

Great service! Always a pleasure to deal with this dealership. No complaints from me! Always happy here More

by tarekw0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano, Frank Villalobos, Kyle Carey, Tony Catalano, Gil Gonzalez, Matt Torres, DAS Admin
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Feb 16, 2022 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 15, 2022

Awesome service and very quick turn around. Thank you to everyone in the service and parts for everything always! More

by jchioini23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
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Feb 16, 2022 -

Mark Christopher Auto Center responded

jchioini23, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 13, 2022

I appreciate them working on my GMC Truck. I was a bit disappointed on the long wait even with an appointment. More

by TPEREZ0119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick
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Feb 15, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

More
February 13, 2022

$185 to diagnose is outrageous. Back set would not go back up on srx. Wasn’t a lot of diagnosis needed $500 to put back in upright position. I was able to fix it in 5 minutes at home. Glad I didn’t agree More

by jraisor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Feb 15, 2022 -

Mark Christopher Auto Center responded

Hello and thank you for your honest feedback about your recent experience with us. We understand your concerns and we hope to do better next time. Please give us a call if you would like to further discuss your visit so we can continue moving forward in a positive direction. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

More
February 12, 2022

Unlike other Caddy dealerships (Buena Park) Dario @ Ontario did an A+ job ! Thank you so much!! More

by Adele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Report | Print
Feb 15, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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