Mark Christopher Auto Center - Service Center

Joke to make appointment. For an oil change and recall it took 6.5 hrs. I also told the guy to change my in cabin filters and air filter and after the 6.5hrs. They called to ask me if I wanted them chang it took 6.5 hrs. I also told the guy to change my in cabin filters and air filter and after the 6.5hrs. They called to ask me if I wanted them changed! I was there waiting...Service rep said 15 mins.an hour later I had to ask what the status was on the vehicle. He was upset and called the shop. Shop was joking around with him so Service rep slammed the phone down and went into the shop to check on my vehicle..finally received my car at around 3pm and having an appointment at 9am! JOKE.. I will in the future avoid that place even though I have bought all of my cars from them! I have a life thats why I made appointment and they disregard them and take first come first serve!. Bologna! The guy who i spoke with in the morning was Jesse Reyna. The service rep who helped to get my car was Ray Peters More

I came in at early morning 7 AM left before 12 noon,but my service consultant are very helpful and Jeff Rizzi. my service consultant are very helpful and Jeff Rizzi. More

JULIE Escobar, is the nicest person I have ever met, she's so respectful ALWAYS! she's so respectful ALWAYS! More

Excellent service and excellent staff, I always will go back to service my and my family's vehicles !! back to service my and my family's vehicles !! More

They were very professional, courteous ,and Juan the mechanic was very good, my car feel and run better he knew what he was doing thank you . Mark Christoper’s Cadillac of Ontario. mechanic was very good, my car feel and run better he knew what he was doing thank you . Mark Christoper’s Cadillac of Ontario. More

Erik is a great Advisor, he addressed our concerns and was very helpful and provided updates the entire process. The person who Ali checked me in on my first and second visits were also very helpful. was very helpful and provided updates the entire process. The person who Ali checked me in on my first and second visits were also very helpful. More

I’ve obtained (6) consecutive Caddie’s from M. Christopher; With a 2023 pending; Mark Christopher is Head & Shoulder’s Above The Rest!!!!! Christopher; With a 2023 pending; Mark Christopher is Head & Shoulder’s Above The Rest!!!!! More

Promo and good service with smile. Service person promised completion time snd delivered on time promised completion time snd delivered on time More

Jackie is the best svc rep. She kept me informed Sam also was fast in finding me another extension to my warranty . That team in Ontario is great! also was fast in finding me another extension to my warranty . That team in Ontario is great! More

My initial conversation for service were ignored by service writer. Left not confident and concerned that problem may arise again. My issue for remote start was not corrected even though mentioned at s service writer. Left not confident and concerned that problem may arise again. My issue for remote start was not corrected even though mentioned at service quote call back. I go to dealer for confidence but at times feel like it’s not worth it. More