Mark Christopher Auto Center - Service Center

Went to purchase a truck on 2 Dec 20 and bought it the same day. Salesperson was very professional. Not satisfied with the service department. Not open on Saturdays even to pick up your vehicle. Didn' same day. Salesperson was very professional. Not satisfied with the service department. Not open on Saturdays even to pick up your vehicle. Didn't properly address the issues I presented. More

The staff was very nice And the repairs fixing my car was fast I didn’t have to wait and very satisfied with the work that was done on the car was fast I didn’t have to wait and very satisfied with the work that was done on the car More

Made a appointment for 1st oil change and tire rotation was in and out in 1 hr was in and out in 1 hr More

The service is great and quick. The service guys are really nice that’s hard to find nowadays. really nice that’s hard to find nowadays. More

Excellent service and great employees. Everyone has great people skills. Courteous, friendly and professional. Always a pleasure to deal with Mark Christopher's. people skills. Courteous, friendly and professional. Always a pleasure to deal with Mark Christopher's. More

Barely started going to this dealership and they have exceeded my expectations from the start! Great job to the whole team! exceeded my expectations from the start! Great job to the whole team! More

Service dept.takes too long.had to wait 3 and half hours for a recall part that took 20 minutes to replace. They need to get the shuttle service back up and running so people have an option. I was told a re for a recall part that took 20 minutes to replace. They need to get the shuttle service back up and running so people have an option. I was told a regular wait was 2-3 hours not good enough. More

I took my Cadillac in for a recall on the passenger air bag, also changed light bulb in signal. It took five hours, someone dropped the ball. I will never take my Cadillac here again even though I bought i bag, also changed light bulb in signal. It took five hours, someone dropped the ball. I will never take my Cadillac here again even though I bought it here. More

Made appointment 2 days before drop off/ they Didn’t call after 4 hrs as promised and didn’t touch the car after 8 hours when I show up at dealer. I had to make another appointment for 4 days later. No loane after 4 hrs as promised and didn’t touch the car after 8 hours when I show up at dealer. I had to make another appointment for 4 days later. No loaner was offer. Basically they don’t honor no warranty on year old Escalade. Let’s see how it goes with 2nd appointment. More

The level of cooperation, communication, professionalism, and overall customer service at MC is the best. and overall customer service at MC is the best. More