Mark Christopher Auto Center - Service Center

I am always pleased with the service I get when I come to this dealership. this dealership. More

The dealership has combined the service areas on of Chevrolet and Cadillac. I’m sure this was done for monetary reasons, but this has negatively impacted the service experience. The intake line is extr Chevrolet and Cadillac. I’m sure this was done for monetary reasons, but this has negatively impacted the service experience. The intake line is extremely long which increases my time waiting. The intake process was very disorganized with people being helped out of order. So much so that I questioned the staff if the original Cadillac staff would only intake Cadillac owners. The response was less than friendly. This was from a person that has been my service guy for several years and have a great relationship with. I’m sure the stress is not making his job enjoyable. It appears that the owner did consider all aspects of such a change and based it on money. Very disappointing for a customer that has purchased three Escalades from this dealership. More

Although an appointment was made I was still required to wait in the service line with all of the drive in for service customers. That type of system seems a waste of time. wait in the service line with all of the drive in for service customers. That type of system seems a waste of time. More

My car was repaired and checked until it was safe to drive. Good repair job. drive. Good repair job. More

Service advisors are very friendly and work quickly to get your car completed. Waiting area is very nice. get your car completed. Waiting area is very nice. More

Just had running boards installed on my silverado the service department was helpful and very intentive as far as helping me at the dealership also had a problem with rear end on my Silverado which they service department was helpful and very intentive as far as helping me at the dealership also had a problem with rear end on my Silverado which they check on More

My service tech was super nice and welcoming also the office lady was super on top of it my paper work wasn’t sent yet so she went and found my car pulled the paper work and had my car pulled right up. T office lady was super on top of it my paper work wasn’t sent yet so she went and found my car pulled the paper work and had my car pulled right up. Thank you More

We would not take our vehicles anywhere else. Ray Peters is fabulous and thanks for keeping everything sanitized. I watched numerous workers with spray bottles and wipes cleaning handles, rails e Peters is fabulous and thanks for keeping everything sanitized. I watched numerous workers with spray bottles and wipes cleaning handles, rails etc. THANK YOU More

Quick service and clean work, was also helpful with free advice to what the clunk noise my vehicle was making when accelerated. advice to what the clunk noise my vehicle was making when accelerated. More

Mark Christopher never disappoints with it's service. The service people are very professional and curtious. The work done in a timely fashion. service people are very professional and curtious. The work done in a timely fashion. More