Mark Christopher Auto Center - Service Center
Ontario, CA
6,246 Reviews of Mark Christopher Auto Center - Service Center
My service consultant Juan Fletes went above and beyond to provide remarkable service. He is definitely a tremendous asset to your dealership. I would highly recommend Juan and Mark. Christopher Auto Cen to provide remarkable service. He is definitely a tremendous asset to your dealership. I would highly recommend Juan and Mark. Christopher Auto Center!! More
Drop off was smooth, everyone was very kind and helpful, and the work was done fairly quickly. I wasn’t able to pick up sane day and they had no problem holding the car overnight. and the work was done fairly quickly. I wasn’t able to pick up sane day and they had no problem holding the car overnight. More
I made an appointment for service but it didn't seen to matter. Great staff and work, but it took more than 20 minutes to get vehicle back after making payment at the register. matter. Great staff and work, but it took more than 20 minutes to get vehicle back after making payment at the register. More
I think they finally found the problem with the car although 192 miles was added to my car. Will drive to make sure I don’t have the same issue I had the last four times. although 192 miles was added to my car. Will drive to make sure I don’t have the same issue I had the last four times. More
Ray is a real asset to your company. In these difficult times when people don’t want to work and many have no pride in their work product Ray demonstrated professionalism and a desire to serve the custome times when people don’t want to work and many have no pride in their work product Ray demonstrated professionalism and a desire to serve the customer. He was able to quickly assess the issues(s) and make recommendations and suggestions. In the end he called as promised when the work was complete and explained clearly what was done More
2nd time i bring my vehicle and this was bad horrible expererience i didnt get phone call and when ive called they hung up so i had to drive myself to the dealership and thean advisor just didnt want to expererience i didnt get phone call and when ive called they hung up so i had to drive myself to the dealership and thean advisor just didnt want to hear me out ive told them that i was promised my vehicle before 4hr labor and i agreed for an oil change eventhough ive never received any notifications how my vehicle was going ..after i said i rely on my vehicle for my business ive told them i dont like looking bad with my clients as this dealer did to me i felt like " heres your invoice and pay" ..i said in response i know you dealership dont make money on oil changes but at least honor your service..i made an appt and was the second in line and still took 4hrs+ and it took for me to request my vehicle in person instead of them calling me that its ready..one last thing the tech that brought my vehicle didnt even have covid protocols and sneezed inside my vehicle then grabbed my steering wheel no respect for client vehicle i personnally didnt appreciate that..i just hope this experience doesnt happen to noone else..no communication between client and advisor More
Excellent job done and great customer service. Very pleased with the work done I will definitely take my vehicle there every time I need work done! pleased with the work done I will definitely take my vehicle there every time I need work done! More
We have been going there for years and bought a few vehicles and the ato shop is incredible everyone there are very knowledgeable and courtesy is great vehicles and the ato shop is incredible everyone there are very knowledgeable and courtesy is great More
Everything is well organized from drop off to pick up. Communication is on point as well! Nobu was excellent and provided excellent customer service! Thank you! Communication is on point as well! Nobu was excellent and provided excellent customer service! Thank you! More
good service, ready to help with a good disposition and kindly explain any questions good price and fast. without a doubt I will return to do the service of my cars to this place kindly explain any questions good price and fast. without a doubt I will return to do the service of my cars to this place More