Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,274 Reviews

6,274 Reviews of Mark Christopher Auto Center - Service Center

Sort by
August 20, 2021

I Have always had a good experience with the service center and their employees. They communicate well and are very thorough and knowledgeable of the processes . More

by MARKTCHASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray in service
Aug 24, 2021 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 20, 2021

Service advisor Avo is the best! He's great about keeping the customer informed about their car and explaining everything clearly. I love being able to schedule appointments online! More

by Jimbec92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Aug 23, 2021 -

Mark Christopher Auto Center responded

Hi Jim, and thank you for this great review! We're happy to hear that Avo took care of you! They are a great asset and we appreciate all that they do. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 20, 2021

The service was never completed and I have to take my truck home. After waiting 4 hours they told me it still wasn’t getting worked on and I still had two more hours to go. All I needed was a simple oil More

by andy.pena656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 23, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 19, 2021

The customer service was great!! You definitely need more people you are short staffed. Everyone was super thorough I really appreciate the time they took. More

by Elan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 23, 2021 -

Mark Christopher Auto Center responded

Elan, thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 19, 2021

Best in so cal Juan in service took my truck in when I couldn’t find any other GM dealer that would. Replace lifter and bent rod in 3 day. All other dealers I tried wanted to keep the truck for 5 weeks o More

by David.Marcelletta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 23, 2021 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 19, 2021

Waiting in line when a car pulled into left side then i was asked to move to the left then more cars came got in line onthe right . Lady in front of me that came way later and also all right hand side that More

by TRIPLRED11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Woman finally helped me Dont know her name
Aug 19, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 19, 2021

Customer service was great return my car immediately as when they said they would it’s running great thank you once again for great service . More

by LOCAL5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey
Aug 23, 2021 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 19, 2021

We love the personal attention from Juan Flettes and trust his advice to do all service on our three Chevrolet cars we recommend mark Christopher services More

by mloya4134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan fletes
Aug 23, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 18, 2021

I have a 2017 GMC that need it service. transmission service and brakes. Service advisor was very helpful. They got all my work done in one day. Would definitely take vehicle back to them again More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 19, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 18, 2021

Received a 3 due to the fact we had to return TWICE for an oil leak which we located and that should have been found by the service staff prior to us leaving the first time after vehicle being serviced. T More

by DEBORAH.LITTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Aug 19, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
333
...