Mark Christopher Auto Center - Service Center

I have no problem with the dealership. However, my service guy was manipulating, dishonest and right down rude. (Manipulating)He told me he would wave an item just to get me to pay the larger price. service guy was manipulating, dishonest and right down rude. (Manipulating)He told me he would wave an item just to get me to pay the larger price. At the end he didn’t wave the smaller! (Dishonest) He spoke to me on the phone pretending to be an old employee by the name of Rodney. (Rude) When calling to get answers, a couple of individuals began passing the phone as if they don’t care because they won’t see you again anyway. More

My appointment was at 8 it took 3 hours to get a simply oil change. Also witness an employee drive and scratch a customers truck side mirror told a employee and everyone seemed to brush it off like it was oil change. Also witness an employee drive and scratch a customers truck side mirror told a employee and everyone seemed to brush it off like it was nothing it was a bad scratch on a atv denali new truck she didnt even let the customer know will not be going here again More

I waited for my car in the waiting room. All other agents looked for their customers but my replacement agent called me on the phone. looked for their customers but my replacement agent called me on the phone. More

Not attentive, not much communication, not careful when handling my vehicles, service manager argues with me and pretty much called me a liar 🤥 very unprofessional handling my vehicles, service manager argues with me and pretty much called me a liar 🤥 very unprofessional More

They did a great job with the service but their communication was not what I excepted, as to when the car would be done and I could pick it up. communication was not what I excepted, as to when the car would be done and I could pick it up. More

Ray was extremely helpful and a pleasure to work with. He keep me informed on the status of my vehicle and was able to complete the work same day. Great job Ray. keep me informed on the status of my vehicle and was able to complete the work same day. Great job Ray. More

I waited 3 hours for an oil change that I had an appointment for. I don't understand what took the technician so long to complete. appointment for. I don't understand what took the technician so long to complete. More

Service time too long!Estimated time was two hours. It Service time too long! Estimated time was two hours. It took four hours for oil change. It should not take four hours for an oil change. Service time too long! Estimated time was two hours. It took four hours for oil change. It should not take four hours for an oil change. More

Extremely dissatisfied, I have bought 5 cars from this dealership in the past. They kept my car longer than it should have been, did not give me a car comparable to my needs, and returned my car filthy. dealership in the past. They kept my car longer than it should have been, did not give me a car comparable to my needs, and returned my car filthy. We are actually looking to purchase a new Suburban or Escalade but it will never be with Mark Christopher again. More

The dealership was very friendly promise my time of my vehicle in a tiny matter. Service department was very helpful my service rep. Ray peters was very helpful I will be doing my business there for my oi vehicle in a tiny matter. Service department was very helpful my service rep. Ray peters was very helpful I will be doing my business there for my oil changes thank you More