Mark Christopher Auto Center - Service Center
Ontario, CA
6,254 Reviews of Mark Christopher Auto Center - Service Center
Not attentive, not much communication, not careful when handling my vehicles, service manager argues with me and pretty much called me a liar 🤥 very unprofessional handling my vehicles, service manager argues with me and pretty much called me a liar 🤥 very unprofessional More
They did a great job with the service but their communication was not what I excepted, as to when the car would be done and I could pick it up. communication was not what I excepted, as to when the car would be done and I could pick it up. More
Ray was extremely helpful and a pleasure to work with. He keep me informed on the status of my vehicle and was able to complete the work same day. Great job Ray. keep me informed on the status of my vehicle and was able to complete the work same day. Great job Ray. More
Service time too long!Estimated time was two hours. It Service time too long! Estimated time was two hours. It took four hours for oil change. It should not take four hours for an oil change. Service time too long! Estimated time was two hours. It took four hours for oil change. It should not take four hours for an oil change. More
Extremely dissatisfied, I have bought 5 cars from this dealership in the past. They kept my car longer than it should have been, did not give me a car comparable to my needs, and returned my car filthy. dealership in the past. They kept my car longer than it should have been, did not give me a car comparable to my needs, and returned my car filthy. We are actually looking to purchase a new Suburban or Escalade but it will never be with Mark Christopher again. More
I waited 3 hours for an oil change that I had an appointment for. I don't understand what took the technician so long to complete. appointment for. I don't understand what took the technician so long to complete. More
Erik was great. He was friendly and very communicative and I received my vehicle in a timely manner. I've always had great experiences here and will continue to bring my vehicle to this location for servi and I received my vehicle in a timely manner. I've always had great experiences here and will continue to bring my vehicle to this location for service needs. More
The dealership was very friendly promise my time of my vehicle in a tiny matter. Service department was very helpful my service rep. Ray peters was very helpful I will be doing my business there for my oi vehicle in a tiny matter. Service department was very helpful my service rep. Ray peters was very helpful I will be doing my business there for my oil changes thank you More
My service advisor was good, very professional and patient and listened to all my concerns. Made my trip to the dealership easy and fast safe. patient and listened to all my concerns. Made my trip to the dealership easy and fast safe. More
The service was very good. My car was finished within the quoted time. The employees were nice and professional. The waiting room was big, clean and comfortable. the quoted time. The employees were nice and professional. The waiting room was big, clean and comfortable. More