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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

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June 05, 2021

Nobu Was fantastic. I called to schedule my service and he was able to get me in within 24 hours. I dropped off my car, and my vehicle was ready sooner than expected. When I arrived back at the dealership More

by aaronstel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jun 07, 2021 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 04, 2021

I was very pleased with the great customer service. Repair was completed quickly and Ray was very polite and professional. This is my favorite Chevy dealership. More

by Tissshtisssh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Mark Christopher Auto Center responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive needs that you might have. Until then, take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 04, 2021

The service manger was great in making sure that we were able to get the service done in a timely manner. Matt did a great job and would Thank him. More

by TONYNFRAN1
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Jun 04, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 04, 2021

Took truck in for vacuum pump recall. Picked it up 3 days later and the truck broke down on my way home due to whatever the service department did. Had to pay for a tow truck out of my own pocket and t More

by Jcianciminio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Torres
Jun 07, 2021 -

Mark Christopher Auto Center responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 04, 2021

I was happy to get everything fixed without leaving my car overnight. I waited for about 6 hours but it was all fixed and I didn’t have to come back More

by Cindy.levenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 07, 2021 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 03, 2021

Great service from service adviser Avo. There ended up being a small issue with the work done, but they were very helpful in making sure it gets resolved correctly. More

by dmpinal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Jun 04, 2021 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 03, 2021

110% customer friendly all around. Everyone I encountered were absolutely pleasant. Though not the closest GMC dealership, but definitely the friendliest. I look forward to returning for service in the futur More

by sshell5656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Night guard, Cashier, service rep - woman
Jun 04, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 03, 2021

Ray was helpful and got the job done in a timely manner. He did a good job at keeping me informed on the progress. Thank you More

by CSUNDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 04, 2021 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 03, 2021

Excellent, reliable and thorough diagnosis. I felt the personnel was making sure they gave an accurate assessment of what of my car actually needed before they sent me off the lot. More

by Neurquilla@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 04, 2021 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 03, 2021

disappointed that I didn’t get a car wash. Hope that gets reinstated soon. Wiper blades too expensive, as much as the oil change. Thanks More

by marcosrocha96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 04, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback, Marco! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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