Mark Christopher Auto Center - Service Center

I was satisfied with the service but I wasn't satisfied that we had to go on the other side of the service department and we couldn't even have a cup of coffee or anything other than that it was fine thank that we had to go on the other side of the service department and we couldn't even have a cup of coffee or anything other than that it was fine thank you More

Good had the car for three days and fixed the car the car was leaking coolant and now it doesn’t leave coolant on the driveway was leaking coolant and now it doesn’t leave coolant on the driveway More

I had an 8:30 am appointment on a Friday. Car wasn’t looked at until Monday, so I was without a car all weekend. I requested a wash before I picked it and was told they don’t do washes. looked at until Monday, so I was without a car all weekend. I requested a wash before I picked it and was told they don’t do washes. More

My Buiick 2014 Encore had a serious mechanical turbo failure and needed major repairs 3/29/2021. Service Manager Mr. Torres and Service Advisor were excellent, and kept me updated on the starus of my r failure and needed major repairs 3/29/2021. Service Manager Mr. Torres and Service Advisor were excellent, and kept me updated on the starus of my repairs. More

Fernando I service was very polite he was very fast with the service and I was happy with the service we definitely recommend this dealer the service and I was happy with the service we definitely recommend this dealer More

It was the worst device I ever had. I received better service from Walmart. I was forgotten in line. Paper work was lost. I was promised VIP service for the mishap and still was lied to. The oil change service from Walmart. I was forgotten in line. Paper work was lost. I was promised VIP service for the mishap and still was lied to. The oil change meter was not reset. Had to do it myself. Tried calling from the parking lot. The Rep would not answer the phone. Left message , no return call to this day. The voice call was still nit working which he lied and said was fixed. The noise that sounds like a fan up by window on passenger still there. My car which was brand new off the lot. Which I keep up to par now cuts off in Reverse. I will be contacting the Better business Bureau. It want let me send without checking a star. So just to let you know it is a big fat (0) More

Disappointed with the communication with Avo, if I didn’t reach out to him there was no update. He also kept me on the hook on a loaner while my truck was in service for 7 days. reach out to him there was no update. He also kept me on the hook on a loaner while my truck was in service for 7 days. More

Always great service when I take my car in and Dario is very helpful and professional. It is easy and convenient whenever taking my car in for service very helpful and professional. It is easy and convenient whenever taking my car in for service More

Although much better service and communication than last, disappointed that part of the reason I brought my truck in for service was not resolved due to same error. I'm appreciative that a rental was provide disappointed that part of the reason I brought my truck in for service was not resolved due to same error. I'm appreciative that a rental was provided and that I was compensated for a paid service due to the inconvenience, but disappointed that the pending issue is partially due to the wrong parts being ordered again. I understand that the correct parts are back ordered and hopefully the parts ordered this time are indeed correct and verified prior to being notified to bring in my truck for service and not after my vehicle is already dismantled. More

Was amazing easy and fast. Went in knowing what i wanted and Gilbert helped make it happen. Everyone was really nice and friendly. Thank you again. and Gilbert helped make it happen. Everyone was really nice and friendly. Thank you again. More