Mark Christopher Auto Center - Service Center

My Buiick 2014 Encore had a serious mechanical turbo failure and needed major repairs 3/29/2021. Service Manager Mr. Torres and Service Advisor were excellent, and kept me updated on the starus of my r failure and needed major repairs 3/29/2021. Service Manager Mr. Torres and Service Advisor were excellent, and kept me updated on the starus of my repairs. More

Fernando I service was very polite he was very fast with the service and I was happy with the service we definitely recommend this dealer the service and I was happy with the service we definitely recommend this dealer More

It was the worst device I ever had. I received better service from Walmart. I was forgotten in line. Paper work was lost. I was promised VIP service for the mishap and still was lied to. The oil change service from Walmart. I was forgotten in line. Paper work was lost. I was promised VIP service for the mishap and still was lied to. The oil change meter was not reset. Had to do it myself. Tried calling from the parking lot. The Rep would not answer the phone. Left message , no return call to this day. The voice call was still nit working which he lied and said was fixed. The noise that sounds like a fan up by window on passenger still there. My car which was brand new off the lot. Which I keep up to par now cuts off in Reverse. I will be contacting the Better business Bureau. It want let me send without checking a star. So just to let you know it is a big fat (0) More

Disappointed with the communication with Avo, if I didn’t reach out to him there was no update. He also kept me on the hook on a loaner while my truck was in service for 7 days. reach out to him there was no update. He also kept me on the hook on a loaner while my truck was in service for 7 days. More

Always great service when I take my car in and Dario is very helpful and professional. It is easy and convenient whenever taking my car in for service very helpful and professional. It is easy and convenient whenever taking my car in for service More

The service was good the customer service was good I would definitely go back and get my service done over there and also get my oil changed would definitely go back and get my service done over there and also get my oil changed More

Although much better service and communication than last, disappointed that part of the reason I brought my truck in for service was not resolved due to same error. I'm appreciative that a rental was provide disappointed that part of the reason I brought my truck in for service was not resolved due to same error. I'm appreciative that a rental was provided and that I was compensated for a paid service due to the inconvenience, but disappointed that the pending issue is partially due to the wrong parts being ordered again. I understand that the correct parts are back ordered and hopefully the parts ordered this time are indeed correct and verified prior to being notified to bring in my truck for service and not after my vehicle is already dismantled. More

Was amazing easy and fast. Went in knowing what i wanted and Gilbert helped make it happen. Everyone was really nice and friendly. Thank you again. and Gilbert helped make it happen. Everyone was really nice and friendly. Thank you again. More

I only take my cars to this dealer for service. Friendly and good service. Car is always well taken care of. I appreciate this staff. and good service. Car is always well taken care of. I appreciate this staff. More

Completely over pack service department and lie extensively about when your vehicle will be done with a simple oil change and tire rotation. On top of that they decide to hold some sales rally for extensively about when your vehicle will be done with a simple oil change and tire rotation. On top of that they decide to hold some sales rally for the workers in the service department and all work stops until their rally is done 20-30 min later. More