Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,217 Reviews

6,217 Reviews of Mark Christopher Auto Center - Service Center

Sort by
February 25, 2021

Service was fast and efficient. My only issue was They forgot to add a part to the original estimate which increase the cost substantially. Work was done in the promised time frame. More

by Verified customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Mar 01, 2021 -

Mark Christopher Auto Center responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 25, 2021

It was a good, quick service! I Had an appointment by 8:30am, and I was out of there no later than 10:30am. thanks! More

by REBECCAPENA01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 27, 2021 -

Mark Christopher Auto Center responded

Thank you for the great review, Rebecca. Please come visit us if you need anything else, be it service or sales. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 25, 2021

The service at this dealership is 5 stars “Excellent “ Service. Trust the Professionals at Mark Christopher Auto Center for all your Car/Truck needs. You won’t be Disappointed. More

by GMCPro2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan F.
Feb 27, 2021 -

Mark Christopher Auto Center responded

We appreciate your kind words about our service team. Thank you for choosing Mark Christopher Auto Center for your vehicle needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 25, 2021

When I arrived the vehicles were line up. I was concerned about my 10:00 am appointment but they took my car about 30 minutes later and completed the repair. Right on time! More

by KATHLEEN6392
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Feb 27, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos, Kathleen. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 25, 2021

Came in for an oil change without an appointment and Sandra got it handled. I highly recommend Mark Christopher for all your sales and service needs. More

by ninoventura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Stevens , Mike Cagey, Vincenzo Catalano, Kyle Carey, Tony Catalano, Gil Gonzalez, Matt Torres
Feb 27, 2021 -

Mark Christopher Auto Center responded

Nino, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Mark Christopher Auto Center. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 25, 2021

Awesome service jacky was very helpful she advise and keep us inform on all was being done dhe text us to let us know on delivery time More

by Abe1721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Feb 27, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 25, 2021

Very proficient, Very professional, Very friendly. Jeff Rizzi and Juan Fletes were great! I was given a loaner vehicle because my vehicle was going to be held overnight. Rental employee was friendly and pr More

by robnuse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fletes
Feb 27, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 25, 2021

Brought my 2001 Chevrolet truck to mark chris auto center in for in oil change and wiper inserts and 25 point inspection Quick inspection.thank you More

by peterhouston642
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Feb 27, 2021 -

Mark Christopher Auto Center responded

Peter, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 24, 2021

Great fast service. Staff seems very knowledgeable. It is unfortunate that they did not check my tire sensor as part of multi point inspection. I forgot to mention to clerk but I feel it should have been loo More

by Adrianh1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
Feb 26, 2021 -

Mark Christopher Auto Center responded

Hi, thank you so much for the positive review! If you have any further needs or questions, please give us a call. We're always happy to help! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 24, 2021

I asked them to find a problem with my car. It was properly diagnosed. When i asked if i could buy the part, to do it myself. RAY gave me no hassels..... i was very satisfied More

by mqidwai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray peters
Feb 27, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
397
...