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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,217 Reviews

6,217 Reviews of Mark Christopher Auto Center - Service Center

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February 21, 2021

Friendly staff took care of the problem pretty quickly reasonable price don’t really have any thing else to say but great job guys and thank you. More

by Sedanoramon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Feb 23, 2021 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 20, 2021

I was very pleased with the service of the staff and more than anything I had the satisfaction that my wife got the vehicle that she wanted More

by Frank
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Frank Villalobos, Matt Torres
Feb 23, 2021 -

Mark Christopher Auto Center responded

Frank, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 20, 2021

Service delivered just like it was pitched by the advisor.can’t go wrong here.Shout out to “Nobu” thanks for the prompt service and good communication throughout the process. More

by Grajales4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Feb 23, 2021 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Nobu was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 20, 2021

The online chat was bad. First told me I could not make appointment for 48hrs. When I asked what was available, they she told me she didn't know and to click on some link. I thought it would be easier to More

by Lynda McClellan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan and others
Feb 23, 2021 -

Mark Christopher Auto Center responded

Thank you for the feedback, Lynda! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 20, 2021

Dario Gomez and Mark Christopher did an exceptional job. Thank you very much for all that you do. I will refer some friends. Have a great day More

by BSANDERS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Feb 23, 2021 -

Mark Christopher Auto Center responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Dario and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 20, 2021

My 1st experience and I'm hooked. Great staff! Fast fast service and repair. Going back to get more work done on my Impala. Awesome! More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron?
Feb 23, 2021 -

Mark Christopher Auto Center responded

Kat, we are so glad we could take care of all of your needs at Mark Christopher Auto Center. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 20, 2021

Was greeted promptly and checked in safely, at the vehicle. I had an apptmt. Vehicle was ready on time and received a lengthy checklist regarding the condition of tires, batteries, etc. Plus I was adv More

by kg6mea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Feb 23, 2021 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2021

Why does my review need to be 25 words long. The service is great. This review is annoying. Would be nice to include a car wash again. More

by nspiredone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabu
Feb 19, 2021 -

Mark Christopher Auto Center responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2021

I will never ever come back here to get my vehicles serviced here again. I came in on February 3rd for an oil change and the very next day my car messed up and needed $3300 in maintenance.And of course More

by CHRIS.MERGIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu
Feb 23, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership, Chris. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2021

Great Service Department! Ray was extremely professional and friendly! They got me in fast and provided details of what would take place. Truck was completed in a very timely manner! Will definitely use thi More

by mahugs72@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray!!
Feb 19, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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