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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,217 Reviews

6,217 Reviews of Mark Christopher Auto Center - Service Center

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February 19, 2021

The best customer service in the industry. I sincerely recommend the sales ( have purchased two Cadillacs and one Chevy) and especially the service department. All smiles More

by MYRADAVOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Feb 19, 2021 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2021

Great job. Took care of every thing I asked plus a thing I forgot to ask. This annoying little thing rolling around inside the vents. They found it and eliminated the noise. Thanks! More

by Steve J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie , Matt Torres
Feb 19, 2021 -

Mark Christopher Auto Center responded

Steve, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 18, 2021

Everyone is always very friendly and willing to help. This is my 3rd cadillac and certainly not my last. I've been coming back for 16 + yrs. Scott assisted me for about 8 yrs then Nabo for about 7 to 8 y More

by VERONICAPELTIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Feb 19, 2021 -

Mark Christopher Auto Center responded

Veronica, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 18, 2021

Professional and efficient work was done as expected in the time frame that was promised I will definitely be back to have more work done More

by Octavius1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Feb 19, 2021 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 18, 2021

Recall Service by appointment on my Escalade was great and timely. I only hoped they provide car wash service and coffee (coffee machine was broken). More

by bdol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Feb 19, 2021 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Mark Christopher Auto Center! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 18, 2021

Jackie was absolutely amazing. She was extremely helpful and over the top kind. She should be used as part of the new employee hire program, for all aspects of the dealership and if there is one in place, t More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Feb 19, 2021 -

Mark Christopher Auto Center responded

Thanks for your outstanding review, Jason! I'm very happy to hear that Jackie was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 17, 2021

Mark Christopher took away the stress of me not having a functional driver's side window I am so grateful! And they did it in a very timely period of time!! More

by Shirleeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 19, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 17, 2021

I had gotten a oil change and the car had an oil leak afterwards so I took it back to have the leak fixed. Everything went well and the problem was fixed. I gave it four stars because I had to wait an ad More

by amshepherd2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Feb 19, 2021 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 17, 2021

Juan in service does a great job!! Restroom and lobby area were clean! Porter was professional and clean. But I did not have the car washed, it’s usually done every time I’ve had service here. More

by CAVEMAN.55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Osbaldo “Ozzy” Rubio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Feb 19, 2021 -

Mark Christopher Auto Center responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 17, 2021

Avo is amazing never disappoints always does exceedingly above great employee Always a great extra in your service dept employees like Avo keep me coming back More

by Brian@perryfloors.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Feb 19, 2021 -

Mark Christopher Auto Center responded

Hi Brian, and thanks for the great feedback! We're very happy that Avo was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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