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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,218 Reviews

6,218 Reviews of Mark Christopher Auto Center - Service Center

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February 07, 2021

I like going here the people always are so helpful and anyone who works there are willing to help or find someone who can its always clean and service is fast More

by ericnoriega3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario,, Matt Torres
Feb 09, 2021 -

Mark Christopher Auto Center responded

Thank you for the glowing review, Eric! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 07, 2021

You suck Hope to never have to return to your facility again but five trucks from you and you are never any help you suck More

by BLLEWISFRAMING
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Matt Torres
Feb 09, 2021 -

Mark Christopher Auto Center responded

We value the opportunity to learn of your experience here at Mark Christopher Auto Center. If you could please contact me at your earliest convenience, I would like to discuss this further with you and attempt to make things right. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 07, 2021

Kept me update on everything that was going on with the vehicle. Good communication. Would highly recommend to any one else who is looking for service More

by ovo.escareno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Feb 09, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2021

I absolutely love coming to here now and that is all because RAY and Jeff are so very kind and helpful and the staff esp Pete is so genuinely kind and so helpful...my past experiences before with a diff More

by Marie Carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Peterson and Pete the custodian or the one who cleans table I absolutely adore him
Feb 09, 2021 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2021

Nice people working at Mark Christopher. The wait was not long and the wait area was clean and sanitized. The ladies room was very clean. More

by LITA.DIAZ48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Feb 09, 2021 -

Mark Christopher Auto Center responded

Lita, we are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2021

I service my car at your dealership because of Nobu Domon. His honesty and integrity is unprecedented and it is a pleasure to work with him. More

by Armen.Gourdikian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Feb 09, 2021 -

Mark Christopher Auto Center responded

Hi Armen! Thank you for this great review! Nobu is truly an exceptional employee and we appreciate him for giving you a great experience. Please let us know if there is anything else that we can assist you with. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2021

Your service writer set the tone for quality support and made my choosing this dealership the right choice. Overall very professional. I don’t have her name with. More

by Grady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t have her name
Feb 09, 2021 -

Mark Christopher Auto Center responded

Grady, we can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2021

Very happy with the service I received, Julie Escobar was very professional and helpful and kept me informed of the progress on my truck daily. More

by HELLOOLIVAS1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Feb 09, 2021 -

Mark Christopher Auto Center responded

Thanks for your awesome review! We're very happy to hear that Julie was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2021

Went in for new vehicle first service. with appointment and was promptly greeted by service advisor. Service was completed in a reasonable amount of time. Waiting area was very clean and was not crowded. T More

by RLOMELI53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2021

Had an appointment to have a cargo mat I ordered when I bought my car installed. Took almost an hour to lay a rubber mat More

by Carol L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Feb 09, 2021 -

Mark Christopher Auto Center responded

Carol, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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