Mark Christopher Auto Center - Service Center

Dario Gomez went above and beyond in taking care of my Cadillac servicing needs! + He was professional and courteous. *I look forward to my next visit!* Cadillac servicing needs! + He was professional and courteous. *I look forward to my next visit!* More

Great service, especially when I ended up having an unrelated problem with the car and they took care of it even though it wasn’t scheduled in the initial visit. unrelated problem with the car and they took care of it even though it wasn’t scheduled in the initial visit. More

It was a very good experience and I was very satisfied with the service department, They were very helpful and they were very quick on my oil change with the service department, They were very helpful and they were very quick on my oil change More

This is not my 1st time at Mark Christopher it is the 1st time I've had a bad experience but Jeff Rizzi the manager made everything right I'll continue to do business here because of him thanks Jeff time I've had a bad experience but Jeff Rizzi the manager made everything right I'll continue to do business here because of him thanks Jeff More

Service was very good and efficient. The appointment was easy to arrange with a date and time that was convenient and fit into my work schedule. easy to arrange with a date and time that was convenient and fit into my work schedule. More

The customer service rep helping me Jackie was extremely rude I asked someone else to finish up she does not seem to be a people person everything was fine after that rude I asked someone else to finish up she does not seem to be a people person everything was fine after that More

Great fast service when you are waiting for yiur vehicle. Had an oil change done and it was in and out in about 45 minutes. Had an oil change done and it was in and out in about 45 minutes. More

Charged for service despite the fact that all services were prepaid for. Cadillac Escalade owner. Will be calling corporate for letting them know that unacceptable dishonesty were prepaid for. Cadillac Escalade owner. Will be calling corporate for letting them know that unacceptable dishonesty More

Cashiers were rule. I asked, the cashier who took my payment, if there were mask available and she didn’t answer me. This behavior is unprofessional and rude. payment, if there were mask available and she didn’t answer me. This behavior is unprofessional and rude. More

Salesman that sold me the car was ok. I say ok because if knew I drove out of my way to by at your location and your used car manager didn’t want to match the online offer I had with your dealership on quote knew I drove out of my way to by at your location and your used car manager didn’t want to match the online offer I had with your dealership on quote. 400.00 was the amount he didn’t want to match. Second complaint is towards the finance guy that handle my transaction. He was a smart xxx unprofessional and tried to add an insurance policy without even making me aware of it.. I didn’t realize it was on my invoice until after I had to drive 25 miles to return my trade-in vehicle to a dealership in Cerritos, when I returned to pick up my vehicle from your dealership they had me sitting waiting for this guy an hour and a half so that he can remove the charge from my contract. For those reasons I will never recommend your dealership or return. More