Mark Christopher Auto Center - Service Center

Cashiers were rule. I asked, the cashier who took my payment, if there were mask available and she didn’t answer me. This behavior is unprofessional and rude. payment, if there were mask available and she didn’t answer me. This behavior is unprofessional and rude. More

Salesman that sold me the car was ok. I say ok because if knew I drove out of my way to by at your location and your used car manager didn’t want to match the online offer I had with your dealership on quote knew I drove out of my way to by at your location and your used car manager didn’t want to match the online offer I had with your dealership on quote. 400.00 was the amount he didn’t want to match. Second complaint is towards the finance guy that handle my transaction. He was a smart xxx unprofessional and tried to add an insurance policy without even making me aware of it.. I didn’t realize it was on my invoice until after I had to drive 25 miles to return my trade-in vehicle to a dealership in Cerritos, when I returned to pick up my vehicle from your dealership they had me sitting waiting for this guy an hour and a half so that he can remove the charge from my contract. For those reasons I will never recommend your dealership or return. More

I had some problems with on my truck bed. Caps keep falling of bed. I asked the guy who help me with my service. He said that’s for next time. That I need to call in advance for that. On my first visit falling of bed. I asked the guy who help me with my service. He said that’s for next time. That I need to call in advance for that. On my first visit the guy who help me tooled care of the problem right there.🤔 More

They had my car over a month when they said it’s be a week, and when I returned their rental with full gas and washed like they said but when they give my car back it’s covered in dirt and dust. And when week, and when I returned their rental with full gas and washed like they said but when they give my car back it’s covered in dirt and dust. And when I asked them to wash it they said no because of covid but they’ve been in and out of my car working on it for the last month and left it looking nasty and the inside smelled like dust and dirt. Then they tried to tell my windshield wipers were bad when I just replaced them a month ago. More

My service writer Jackie Klosky kept me well informed of my vehicles progress and made the whole experience as pleasant as possible. Top notch service my vehicles progress and made the whole experience as pleasant as possible. Top notch service More

When I was picking up my car the girl working at the desk was trying to charge me for the service on my leased Cadillac. I talked to Nobu who quickly fixed the error and I left with my car. Thanks Nobu! was trying to charge me for the service on my leased Cadillac. I talked to Nobu who quickly fixed the error and I left with my car. Thanks Nobu! More

My vehicle heater needed repair. I scheduled an appointment and took my car in at the appointed time. They took my car right in, made repairs and called me to come get it in pretty short order. S appointment and took my car in at the appointed time. They took my car right in, made repairs and called me to come get it in pretty short order. Sandra Stevens, my Service Consultant, was very helpful and kept me informed on the status of the repairs. Good Job! More

I scheduled service appointment for 930am. They took my vehicle in 1hr later!! So my question is what’s the whole point of having set an appointment days prior!! And while I was waiting for them to take I vehicle in 1hr later!! So my question is what’s the whole point of having set an appointment days prior!! And while I was waiting for them to take I noticed that the lane to my left was going a lot faster so they pretty much ignored our lane!!! I don’t appreciate the fact that we are there waiting for our appointment when other people would just drive up and get taken care of right away!!! More

The service representative was professional ,courteous, and knowledgeable. The mechanic made sure the new parts were good prior to installation. The repairs are completed near estimated time. The se and knowledgeable. The mechanic made sure the new parts were good prior to installation. The repairs are completed near estimated time. The service representative kept me informed of the progress at all times. I was very satisfied with the service. More

Service department was very polite and helpful and yes we'll be taking our car back They were very prompt with there service so we were very pleased Again thank you. we'll be taking our car back They were very prompt with there service so we were very pleased Again thank you. More