Mark Christopher Auto Center - Service Center

The customer service rep helping me Jackie was extremely rude I asked someone else to finish up she does not seem to be a people person everything was fine after that rude I asked someone else to finish up she does not seem to be a people person everything was fine after that More

Cashiers were rule. I asked, the cashier who took my payment, if there were mask available and she didn’t answer me. This behavior is unprofessional and rude. payment, if there were mask available and she didn’t answer me. This behavior is unprofessional and rude. More

My service writer Jackie Klosky kept me well informed of my vehicles progress and made the whole experience as pleasant as possible. Top notch service my vehicles progress and made the whole experience as pleasant as possible. Top notch service More

I had some problems with on my truck bed. Caps keep falling of bed. I asked the guy who help me with my service. He said that’s for next time. That I need to call in advance for that. On my first visit falling of bed. I asked the guy who help me with my service. He said that’s for next time. That I need to call in advance for that. On my first visit the guy who help me tooled care of the problem right there.🤔 More

Charged for service despite the fact that all services were prepaid for. Cadillac Escalade owner. Will be calling corporate for letting them know that unacceptable dishonesty were prepaid for. Cadillac Escalade owner. Will be calling corporate for letting them know that unacceptable dishonesty More

Salesman that sold me the car was ok. I say ok because if knew I drove out of my way to by at your location and your used car manager didn’t want to match the online offer I had with your dealership on quote knew I drove out of my way to by at your location and your used car manager didn’t want to match the online offer I had with your dealership on quote. 400.00 was the amount he didn’t want to match. Second complaint is towards the finance guy that handle my transaction. He was a smart xxx unprofessional and tried to add an insurance policy without even making me aware of it.. I didn’t realize it was on my invoice until after I had to drive 25 miles to return my trade-in vehicle to a dealership in Cerritos, when I returned to pick up my vehicle from your dealership they had me sitting waiting for this guy an hour and a half so that he can remove the charge from my contract. For those reasons I will never recommend your dealership or return. More

I had a great experience. I had a problem with my car and they went to great lengths to do everything they can to ensure that they had discovered the actual problem and were kind in doing the service. Very they went to great lengths to do everything they can to ensure that they had discovered the actual problem and were kind in doing the service. Very happy with the service. More

I took my car to have a restraint warning looked at. They checked it out and found nothing wrong and reset the warning. It appears that it is fixed. They checked it out and found nothing wrong and reset the warning. It appears that it is fixed. More

I scheduled service appointment for 930am. They took my vehicle in 1hr later!! So my question is what’s the whole point of having set an appointment days prior!! And while I was waiting for them to take I vehicle in 1hr later!! So my question is what’s the whole point of having set an appointment days prior!! And while I was waiting for them to take I noticed that the lane to my left was going a lot faster so they pretty much ignored our lane!!! I don’t appreciate the fact that we are there waiting for our appointment when other people would just drive up and get taken care of right away!!! More

It was a great place to go everyone was so nice the service was great and they told me when it would be ready and it was it was great service was great and they told me when it would be ready and it was it was great More