Mark Christopher Auto Center - Service Center
Ontario, CA
6,256 Reviews of Mark Christopher Auto Center - Service Center
Nobody. He explained everything in detail ahead of time and followed through as promised.was great as always. Tbe service was timely and very customer friendly. and followed through as promised.was great as always. Tbe service was timely and very customer friendly. More
The only dealer that knows what my car wants is mark Christopher servive though the care and service of Nabu. He's a great asset to your team dont lose him Christopher servive though the care and service of Nabu. He's a great asset to your team dont lose him More
Poor service. No shuttle, loaner, or rental to use. Wanted to leave me stranded for a week to get parts for my brand new broken truck. I’m from out of town and there’s no excuse for the lack of custome Wanted to leave me stranded for a week to get parts for my brand new broken truck. I’m from out of town and there’s no excuse for the lack of customer support. I was taken care of properly by another dealership. More
I’m bought my 2017 Silverado brand new in 2018 from you guys and so pleased that I did. “GREAT TRUCK and the service that I get is GREAT” to. THANKS!!!!!!! guys and so pleased that I did. “GREAT TRUCK and the service that I get is GREAT” to. THANKS!!!!!!! More
Had my suv towed to mark christopher due to a battery, over 24 hours later, i was told it may be done that day (2nd day). The rep didnt call me back after the “diagnostic” to tell me whether there were ad over 24 hours later, i was told it may be done that day (2nd day). The rep didnt call me back after the “diagnostic” to tell me whether there were additional issues and couldnt tell me when the truck could be ready. I demanded my truck back, went to napa and had the battery completed in under 15 mins. 24 hours at the dealership and i couldnt get answer on when my vehicle would be done and yet i paid a mechanic and had the battery completed within 60 mins of leaving mark christophers. The service was xxxx-poor and theres no reason to use the dealership. More
Your dealership is extremely mismanaged. No accountability. I was promised to have my car done by 430 pm, but vehicle was not ready. I was not given a timely rental vehicle, and was forced to s accountability. I was promised to have my car done by 430 pm, but vehicle was not ready. I was not given a timely rental vehicle, and was forced to spent about $70 out of pocket for an Uber. No supervisors were on duty and management did not care. No one ever picks up the phone. I will definitely not buying cars at your dealership and will inform any and all friends and family not to conduct business at your place. More
Friendly staff, excellent customer service! I will definitely refer this dealership to my friends and family. Also, I will purchase again from this location. Thanks! definitely refer this dealership to my friends and family. Also, I will purchase again from this location. Thanks! More
Avo in service was delightful to work with he has awesome customer service skills! The next time I have my auto service I would like to work with Avo! customer service skills! The next time I have my auto service I would like to work with Avo! More