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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,205 Reviews

6,205 Reviews of Mark Christopher Auto Center - Service Center

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September 04, 2020

Great efficient service by Julie in customer service and by the mechanic team. Cashier team was very polite. This dealership is in a convenient location . More

by JMEANTTOBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie, Matt Torres
Sep 08, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2020

I had very good experience with my service this time, they gave me an appointment fast. They got everything done on time. They washed my car. More

by APISHAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 08, 2020 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2020

Great service fast and quick and very friendly people And even got a car wash will be returning from my next services thank you very much that sucks More

by JKLOSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie, Matt Torres
Sep 08, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 03, 2020

Always happy with Mark Christopher Service Department! The staff is great and For quick things like oil changes and checks, I’m usually in and out in a timely fashion! More

by ajharders1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 08, 2020 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 03, 2020

Sandra was great in service have my car there for regular check up and oil change she called me and notified me when the car was ready More

by fakhouri00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 08, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 03, 2020

Have been here for service on our motorhome. Great service and pricing. They are always concerned about timely service. I will. Have work done here in the future. More

by LSTEELE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Sep 03, 2020 -

Mark Christopher Auto Center responded

We appreciate your kind words about our service team. Thank you for choosing Mark Christopher Auto Center for your vehicle needs. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 03, 2020

Great dealership. Service exceptional. Yada yada yada.. Although costs are to high.. went elsewhere to have spark plugs removed and replaced. Will probably do same with transmission. Need to offer More

by DLRMFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Sep 08, 2020 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 02, 2020

Long time customer, really disappointed, no complaints in the past. When I picked up my vehicle the truck hadn’t been washed (like it has been in the past), a new oil change sticker wasn’t placed, and the oi More

by JOSEANGELBEBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 03, 2020 -

Mark Christopher Auto Center responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 02, 2020

Good service and follow up. Ray and his team really helped with the warranty issue on my ac compressor. Thanks. I will be back again for sure! More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Sep 03, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review, Steve! I'm very happy to hear that Ray was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thanks again, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2020

I give 5 stars to the service Rep "Avo"". He has been very professional, courteous, and very manerable, so far I have no complaint s about Mark Christopher Cadillac dealership service!! Thank You More

by dpetite06
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Avo
Sep 01, 2020 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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