Mark Christopher Auto Center - Service Center
Ontario, CA
6,205 Reviews of Mark Christopher Auto Center - Service Center
Took my truck to have the tail hair busting replaced. Also had a recall. My appointment was at 8 AM and the truck wasn’t ready until 10 AM the next day. I don’t believe it needed 24 hours to complete thi Also had a recall. My appointment was at 8 AM and the truck wasn’t ready until 10 AM the next day. I don’t believe it needed 24 hours to complete this task. More
This is my 3rd time using Mark Christopher for oil change services. I was able to schedule my appointments over the phone and got same day or next day appointments. My last appointment was on a Friday at 1 services. I was able to schedule my appointments over the phone and got same day or next day appointments. My last appointment was on a Friday at 11:30 am, which was a very busy day. When I received my car, right at closing, the driver side door and passenger side door were dripping with oil, dirt, grease. Both the driver and passenger side Exterior bottom doors were dusted with mechanical residue and two additional miles were added. I was just a little confused with the mileage since I thought all mechanical services were completed at the dealership. I’m dumbfounded. What adventure did my vehicle go on? More
We have used Mark Christopher several times. They have a good service department. Our 2018 GMC 2500 pickup needed a wheel alignment, radio and dashboard update and a recall notice for something in the engin good service department. Our 2018 GMC 2500 pickup needed a wheel alignment, radio and dashboard update and a recall notice for something in the engine dept. It took a couple of days but all is well. More
My car was done in a timely manner. They gave me updates along the way. And I was even offered a loner car, until my car was done. Jeff is awesome, great customer service. along the way. And I was even offered a loner car, until my car was done. Jeff is awesome, great customer service. More
Always an amazing and quick experience at Mark Christopher. Never let down and always thoroughly explained about everything that will be done to my vehicle as well as their recommendations. Very p Christopher. Never let down and always thoroughly explained about everything that will be done to my vehicle as well as their recommendations. Very pleased! More
Made an appointment with Julie in your Service Department to have my car mats installed and license plates put on my car. Julie was very professional when I arrived and I didn't have to wait long for the ser to have my car mats installed and license plates put on my car. Julie was very professional when I arrived and I didn't have to wait long for the service. Brian in parts was also very professional. I give them both 5 stars. More
Everyone was very professional, and the work was done in a timely manner. The facility was clean . They open up the service department on time a timely manner. The facility was clean . They open up the service department on time More
I have both my trucks serviced there, Jackie the service writer always takes care of us. The service department is is Great. And doesn’t try to to Over sale is on services writer always takes care of us. The service department is is Great. And doesn’t try to to Over sale is on services More
This was a good experience. It was my first time being there so it was a little different. The rep Dario was cool and ill be back for more services as needed ! there so it was a little different. The rep Dario was cool and ill be back for more services as needed ! More