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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,205 Reviews

6,205 Reviews of Mark Christopher Auto Center - Service Center

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August 31, 2020

Took my truck to have the tail hair busting replaced. Also had a recall. My appointment was at 8 AM and the truck wasn’t ready until 10 AM the next day. I don’t believe it needed 24 hours to complete thi More

by ZENDEJAS_123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray peter
Sep 01, 2020 -

Mark Christopher Auto Center responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2020

This is my 3rd time using Mark Christopher for oil change services. I was able to schedule my appointments over the phone and got same day or next day appointments. My last appointment was on a Friday at 1 More

by Flyngangel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Made appointment with one person but saw another. Don’t remember his name.
Sep 01, 2020 -

Mark Christopher Auto Center responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2020

We have used Mark Christopher several times. They have a good service department. Our 2018 GMC 2500 pickup needed a wheel alignment, radio and dashboard update and a recall notice for something in the engin More

by Doug Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 01, 2020 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2020

My car was done in a timely manner. They gave me updates along the way. And I was even offered a loner car, until my car was done. Jeff is awesome, great customer service. More

by chelsea26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Sep 01, 2020 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2020

Always an amazing and quick experience at Mark Christopher. Never let down and always thoroughly explained about everything that will be done to my vehicle as well as their recommendations. Very p More

by Carlos Reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2020

Wish the exterior of my truck was washed and make sure we have covid on our minds like meeting outside as early as possible. Thanks More

by knrjones
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Sep 01, 2020 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2020

Made an appointment with Julie in your Service Department to have my car mats installed and license plates put on my car. Julie was very professional when I arrived and I didn't have to wait long for the ser More

by BANYONST
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julie, Brian
Sep 01, 2020 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 29, 2020

Everyone was very professional, and the work was done in a timely manner. The facility was clean . They open up the service department on time More

by AISLE8RON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 01, 2020 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2020

I have both my trucks serviced there, Jackie the service writer always takes care of us. The service department is is Great. And doesn’t try to to Over sale is on services More

by JJLicause
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Service writers
Sep 01, 2020 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2020

This was a good experience. It was my first time being there so it was a little different. The rep Dario was cool and ill be back for more services as needed ! More

by friqi3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Sep 01, 2020 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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