Mark Christopher Auto Center - Service Center

The part needed for my truck wasn’t available when initially took it in, which was no fault of the dealers. Because I couldn’t get the part, I couldn’t get an emissions test, and therefore couldn’t ta initially took it in, which was no fault of the dealers. Because I couldn’t get the part, I couldn’t get an emissions test, and therefore couldn’t tag the truck in CA. I asked Nobu for a document that stated I wouldn’t be able to get an emissions test due to this part being faulty, and he said he would get it to me. The truck has been fixed now, so it’s a moot point, but I never got that document. I initially took the truck in on June 12th. They put the part that was needed on back order and were supposed to call me when it came in. I called periodically to check if it had arrived, and on August 18th I called to check in again. They informed me they’d received the part needed two days prior and I could bring the truck in. Communication with this group was slow and frustrating. I was told I would be given certain things and I never was. I was told I’d be notified when the part came in, and if I hadn’t of followed up who knows when I would’ve been told they had the part. Overall I would say this is a lackluster performance by the team there. The shop seemed to do a good job once they got the truck, but prior to that it was challenging. More

MC is my dealer to go to for purchasing and service. I have been a customer since '82 when I purchased my first business truck. Ever since we have acquired 68 business and personal vehicles. Thanks to a have been a customer since '82 when I purchased my first business truck. Ever since we have acquired 68 business and personal vehicles. Thanks to all the employees that help me out. More

I had a great experience. The people were very friendly and helpful. The time spent was efficient and I felt I didn't have to wait very long. and helpful. The time spent was efficient and I felt I didn't have to wait very long. More

Always excellent service with Ray , since the day I bought my truck . Thank you RAY PETERSON for always going the extra mile . Thanks for your attentive service bought my truck . Thank you RAY PETERSON for always going the extra mile . Thanks for your attentive service More

Service was good, but in the past, they furnished me a checklist of items checked that listed items that may need attention. Not a big deal, but in the past, my Tahoe was washed checklist of items checked that listed items that may need attention. Not a big deal, but in the past, my Tahoe was washed More

Wrong camera ordered so problem not resolved. I need to come back a third time to get this done I also still believe problem with lane assist come back a third time to get this done I also still believe problem with lane assist More

Prices going up quality going down . Went in for an oil Prices going up quality going down . Went in for an oil change and tire rotation and price went up on oil and tire rotation is it’s own separate cha Prices going up quality going down . Went in for an oil change and tire rotation and price went up on oil and tire rotation is it’s own separate charge, and my truck still has leaking windows and runs crappy 2020 trail boss wow Chevrolet should be ashamed of themselves More

Good service. This visit was very brief to service a recall. I do wish there were more descriptions on what was actually done, what changed, what they checked & their respective assessments. recall. I do wish there were more descriptions on what was actually done, what changed, what they checked & their respective assessments. More

Dario customer service was on que. he called me when my car arrived by tow truck and gave me a time frame to diagnostic problem. In que he called with problem and explain in detail to me. Problem fixed a car arrived by tow truck and gave me a time frame to diagnostic problem. In que he called with problem and explain in detail to me. Problem fixed and I pick up my vehicle that day. More

Julie E. was great to work with. I appreciated that she contacted me before any work was performed. She also didn't attempt to "sell" me on anything, she gave me the information and allowed me to decide. contacted me before any work was performed. She also didn't attempt to "sell" me on anything, she gave me the information and allowed me to decide. Thanks! More