Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews
Call Service Center (909) 906-6156

6,193 Reviews of Mark Christopher Auto Center - Service Center

Sort by
May 28, 2024

Leslie provided the upmost professional service expected the service to my truck was on time I’m very pleased More

by gbishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words and 5-star review! I am thrilled to hear that you had a pleasant experience at Mark Christopher Auto Center. Your satisfaction is my priority, and I am grateful for your feedback. I look forward to serving you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 28, 2024

Mark Christopher location is very close to my house. Also the customer service is very nice, friendly and knowledgeable. More

by dlchildress23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words about Mark Auto Center, I truly appreciate your support! I am delighted to hear that our customer service team provided you with a positive experience. I look forward to serving you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 27, 2024

Excellent service and customer service taking care everything needs to b done on time thanks More

by GSJK104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Mark Christopher Auto Center responded

Thank you for the 5-star review! We appreciate your kind words about our service and customer care at Mark Christopher Auto Center. We are thrilled to hear that we were able to meet all your needs promptly. Don't hesitate to visit us again for all your automotive needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 27, 2024

Dario is amazing to deal with always. Great customer service. Always calls me back and handles business. More

by RADALLAS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario
Report | Print
May 29, 2024 -

Mark Christopher Auto Center responded

Thank you, Dario, for your kind words and for highlighting our great customer service. We appreciate your positive feedback and are glad to hear about your experience with us at Mark Christopher Auto Center. We look forward to assisting you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 27, 2024

Nobu is the best. Always very responsive to our needs and concerns. Would highly recommend him. More

by JVMUCHMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
Report | Print
May 29, 2024 -

Mark Christopher Auto Center responded

Thank you for the kind words. We are thrilled to hear that you had such a positive experience with us at Mark Christopher Auto Center. We appreciate your recommendation and look forward to assisting you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 26, 2024

Christina was very helpful with getting me scheduled for my service she greeted me outside when I arrived with great customer service More

by DANIELS1310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Report | Print
May 29, 2024 -

Mark Christopher Auto Center responded

Thank you, Daniel, for sharing your positive experience with Christina at Mark Christopher Auto Center. We truly appreciate your kind words and are glad to hear that she provided you with excellent customer service. We hope to see you again in the future for all your service needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 26, 2024

Chelsea is super helpful! She answered my questions promptly and was knowledgeable and courteous. I appreciated her help More

by MZSCOTT36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Report | Print
May 29, 2024 -

Mark Christopher Auto Center responded

Thank you, Chelsea, for your kind words and 5-star review! We are thrilled to hear about your positive experience with our team. Chelsea will be delighted to know that she was able to assist you effectively. We appreciate your feedback and look forward to serving you again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 26, 2024

Great service was provided. Nubu went above and beyond to serve my vehicle. I really appreciate his help. More

by BLAQUEKLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nubu
Report | Print
May 29, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your positive experience with Nubu at Mark Christopher Auto Center. We are thrilled to hear that Nubu provided great service and went above and beyond to assist with your vehicle. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 25, 2024

I was very satisfied with the service that I received at Mark Christopher Cadillac Service Department and with Chelsea. More

by CROSSLEYX5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea in service
Report | Print
May 28, 2024 -

Mark Christopher Auto Center responded

Thank you for the 5-star review! I am thrilled to hear that you had a satisfying experience at Mark Christopher Auto Center with Chelsea. I look forward to welcoming you back in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 24, 2024

Parts department does not return message after 6 weeks and 5 attempts at reaching them, even after talking to 2 online advisors who said you would get back to me. I asked for tires rotated it was ignored More

by ynot6206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback. We're truly disappointed to hear about your frustrating experience with our parts department. Your satisfaction is important to us, and we'd like to address your concerns. Please reach out to me directly so we can assist you in resolving this matter. We appreciate your insight and the opportunity to make things right. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

1
...
45
46
47
...
620