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Mark Christopher Auto Center - Service Center
Ontario, CA
6,242 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,242 Reviews of Mark Christopher Auto Center - Service Center
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June 18, 2020
Very polite very professional also offered up their service waiting room with coffee waters inform me of the vehicle ordered parts and will contact me as soon as they come in service waiting room with coffee waters inform me of the vehicle ordered parts and will contact me as soon as they come in More
by srobles2
Verified CustomerEmployees Worked With
Nobu Domon
June 18, 2020
I was greeted very quickly in my car from the manager and customer service representative started my paperwork. The waiting lounge was very comfortable. Thank you customer service representative started my paperwork. The waiting lounge was very comfortable. Thank you More
by hillshh2
Employees Worked With
Dario
June 18, 2020
Unfortunately my 2019 Chevy Suburban had a faulty CO2 sensor which required two visits to Mark Christopher... They were very responsive and informative during the service on both occasions... My servi sensor which required two visits to Mark Christopher... They were very responsive and informative during the service on both occasions... My service technician updated us daily and throughout the duration of the service.. Thanks to Mark Chevrolet... Appreciate the service..... More
by LCSINC59
Employees Worked With
Female Sandra
June 18, 2020
I like this dealer because every time I receive a food service specially when Juan Fletes help me he is a the best he has a good and nice personality service specially when Juan Fletes help me he is a the best he has a good and nice personality More
by sergiochama
Employees Worked With
Juan Fletes
June 17, 2020
They were very busy but what dealership isn't. I had made an appt. the day before so I'm sure that helped. My service advisor Sandra Stevens was very congenial and good to work with. The customer lounges are an appt. the day before so I'm sure that helped. My service advisor Sandra Stevens was very congenial and good to work with. The customer lounges are very spacious and comfortable. I was watching episodes on the motor trend channel and enjoyed them so much I got a sub for myself and son for father's day. More
by Pappy Smurf
Employees Worked With
Sandra Stevens 5 stars
June 17, 2020
At the beginning, the service department employees wasn’t clear on billing GSA vehicle however, another service department employee his name was AlVO stepped in a took over. Thanks to him! clear on billing GSA vehicle however, another service department employee his name was AlVO stepped in a took over. Thanks to him! More
by Richard.a.brooks
Employees Worked With
Alvo
June 17, 2020
It’s bad they charge for material and labor and not need to change but they do it just because need to charge they are hungry about money not about do the right thing to change but they do it just because need to charge they are hungry about money not about do the right thing More
by CARLOSJEMENEZ20
Employees Worked With
Other Employees :
Mike Cagey, Gerald Waters, Frank Villalobos, Cassandra Meier, Rodney Reid, Matt Torres, DAS Admin
June 17, 2020
I felt very disappointed when my service agent told me my car would cost 2000 dollars to replace a leaking radiator, I called dozens of other places the highest one was a quote of 1300, the lowest was 867. car would cost 2000 dollars to replace a leaking radiator, I called dozens of other places the highest one was a quote of 1300, the lowest was 867. More
by Ktmxz
Employees Worked With
Don't remember his name.
June 17, 2020
Had a 10:30 appt. arrived on time and waited 10 mins because a line was formed, with at least 6 car in front of me. What’s the point of making an appointment if you can’t handle the volume?? Came in for because a line was formed, with at least 6 car in front of me. What’s the point of making an appointment if you can’t handle the volume?? Came in for broken rear hatch strut replacement and oil change. was told initially that hatch could be fixed if part was in stock. Waited with no update on the part for 2.5 hours, and then was told part was not in and needed to come back another day. Thus, turned into A 2.5 hour oil change. Again, why schedule customers for an appointment if you can’t handle the volume without that long of a wait? Everyone who spoke to me was nice, but they clearly were in a hurry to get to their next task. More
by JOEYV91
Employees Worked With
Other Employees :
Names of people worked with don’t ring a bell, Rodney Reid, Matt Torres
