Mark Christopher Auto Center - Service Center

I’m a very happy customer of a brand new beautiful 2020 Cadillac. Every employee is a reason why I will refer everyone to you. Cadillac. Every employee is a reason why I will refer everyone to you. More

Nobu was kind, professional, greeted me with a smile, oil change was quick just as he stated. I also visited the finance department related to another vehicle regarding extended warranty info. Me Fakhouri wa change was quick just as he stated. I also visited the finance department related to another vehicle regarding extended warranty info. Me Fakhouri was professional, kind and informative. I highly recommend this dealership. More

I took my Cadillac XT5 in and was surprised to sre they had merged all brands services into one and as such there was an extensive line of cars. Someone approached me and told me his name was Jeff and had merged all brands services into one and as such there was an extensive line of cars. Someone approached me and told me his name was Jeff and he was the manager he apologized for the inconvenience and a service writer talk care of me and my oil service was performed very fast and I was back on the road. Clearly I would recommend MCAC to anyone with a Chevrolet, Buick, GMC or Cadillac. More

Very poor customer service. Been trying to call service for the last 35 minutes but no one answers the phone. How can you stay in business in 2020 with such poor service? for the last 35 minutes but no one answers the phone. How can you stay in business in 2020 with such poor service? More

Excellent service. Respectful and dutiful behavior and attitude towards me & other customers. Follow up is complete and through. Staff has always smiled and displayed cheerfulness to see me as their cust attitude towards me & other customers. Follow up is complete and through. Staff has always smiled and displayed cheerfulness to see me as their customer. Nebo & Dario are always congenial & make me happy to return to your facility for service. I know I will be taken care of and my car's service will be excellent. Thank you, Sincerely & respectfully, Tina Martinez More

Horrible customer service. I was told to bring my car in so my husband and I took a day off to come in and the gentleman was trying to charge me $300. I have an extended warranty and I'm being required to p so my husband and I took a day off to come in and the gentleman was trying to charge me $300. I have an extended warranty and I'm being required to pay! This is ridiculous treatment. I will never buy from this dealership again. I don't know who the name of the employee was but you guys can look it up. More

Still waiting for recall.Reason because you didn't have that part you was ordered thank you.I hope you call me soon Mr avo auto service department. that part you was ordered thank you.I hope you call me soon Mr avo auto service department. More

Nobu was one of the best service representatives that I have ever dealt with And seems like your dealership is ran very efficiently Looking forward to doing future business with you have ever dealt with And seems like your dealership is ran very efficiently Looking forward to doing future business with you More

Definitely wouldn’t suggest getting Factory repairs done at this Chevy location! Horrible communication! Left my truck without a windshield uncovered for days on end!! I was unaware of the backordere at this Chevy location! Horrible communication! Left my truck without a windshield uncovered for days on end!! I was unaware of the backordered parts for the first 2 weeks they had my truck without any word or notice until the 3rd week when I called and asked if it was ready. Gave my truck back without any repairs fixed or done. Brought it bAck they finally installed the backordered headliner yet fixed no electrical issues the water damage caused! Getting a Lawyer and gonna enjoy watching you guys pay for the heartache and headache of not having my work truck for nearly a month! Because you have no communication or professionalism! Only one employee had my back the entire time! Only one! More

I was disappointed with the wait time my wife encountered, spent all day waiting. This was my first bad experience with you guys. Thank u encountered, spent all day waiting. This was my first bad experience with you guys. Thank u More