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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,265 Reviews

6,265 Reviews of Mark Christopher Auto Center - Service Center

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May 20, 2020

I've always had good experiences from clear communication and direct answers to authentic enquiry into my truck's performance and my concerns. Very friendly atmosphere. More

by syturralde2
Recommend Dealer
Yes
Employees Worked With
Jackie
May 22, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2020

When I arrived I was able to get inside to have my car fixed in a timely manner. They fixed it quickly and they were nice. More

by dmann4027
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario, Rodney Reid, Matt Torres
May 22, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 20, 2020

Personally and business wise we have used mark Christopher for purchasing many vehicles and many many trucks since the night early nineties. We have always get had good service from the sales depa More

by sos.cms1961
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Daly, Mike Cagey, Gerald Waters, Frank Villalobos, Cassandra Meier
May 22, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 20, 2020

So accommodating to our situation given the pandemic. Our car was picked up and dropped off because we are high risk. Everyone was wonderful especially Tracy (service), Martha (cashier) and Justin(service)! More

by Microchixx
Recommend Dealer
Yes
Employees Worked With
Martha, Tracy and Justin
May 22, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 19, 2020

Thank you for a good service and and thank you for fix brakes re call I’m really thankful with mark christopher auto center in Ontario California More

by rafaelrodriguezmora
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
May 21, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 19, 2020

Overall poor experience, and I don’t plan to return. They didn’t perform the work correctly, and I had to return. Despite my return, my car is still not in the condition I left it with them. More

by JOSEPHMARK6
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
May 26, 2020 -

Mark Christopher Auto Center responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 18, 2020

Had a very good experience your car to repair return was very pleasant very acceptable was very glad I will be going back to the dealership for other services on my truck appreciate the turnaround time you More

by Loveyou0691
Recommend Dealer
Yes
Employees Worked With
Jackie
May 21, 2020 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 18, 2020

Service dept. called when parts were in and scheduled appointment so I could wait for it to be done as I live out of the area. 45 minutes and the work was done as promised. More

by FISH
Recommend Dealer
Yes
Employees Worked With
Jacky Kioskey
May 20, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 17, 2020

Poor service, been having problems with my car ever since I first purchased it back in 2016. They never seem to fix my car problems. Calipers, engine noise and now metal shavings in oil. 2016 Chevy Silverado More

by snoe617
Recommend Dealer
No
Employees Worked With
Older guy who has an office in service department left back corner.
May 26, 2020 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 17, 2020

I had to take my vehicle in for service on my battery. My advisor was friendly and helpful. I even received an unexpected discount. Thanks so much to all of the advisors for your positive attitudes during th More

by ahigbee296
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
May 20, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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