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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,200 Reviews

6,200 Reviews of Mark Christopher Auto Center - Service Center

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April 07, 2020

The break issue was not fixed which is a safety issue so not happy at all. Not sure if the issue was communicated correctly to fleet. All I know is that my brakes are still grabbing which I believe could me More

by Satempleton
Recommend Dealer
Yes
Employees Worked With
Jackie
Apr 10, 2020 -

Mark Christopher Auto Center responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 06, 2020

Great salesman this dealership has. Very happy with the work and communication of the salesman. Very pleased how everyone welcomes you. Would take vechicles there again. 👍 More

by Joseph
Recommend Dealer
Yes
Employees Worked With
Avo
Apr 07, 2020 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 04, 2020

Great service from Ray and cashier. I notice you close the Cadillac site and move all to the other site not great idea when we try to keep distance it was kind of busy hard to keep distance. More

by EDITH.SALADO52
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Apr 07, 2020 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 04, 2020

The first time I came to Mark Christopher was in 1996 when I bought my SS IMPALA. Since then I had moved away for quite some time. Now that I am back in the area I remembered why I come to Mark Christoph More

by bigalparedes777
Recommend Dealer
Yes
Employees Worked With
Nabu
Apr 07, 2020 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 03, 2020

It’s great to have a place that you can trust and get the help you need when you are a single mother. Thank you everyone for your help. More

by MARYLYN6633
Recommend Dealer
Yes
Employees Worked With
The service employees at Buick.
Apr 07, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 03, 2020

Got me in and out without an appointment! I really appreciate everything through this crazy time!! Every employee also extra pro cautions!! Thank you so much More

by cmfelix84
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2020 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 02, 2020

Juan in the Service Dept. was awesome and professional ! He took care of my car and it was ready before he said it would! Thank you More

by XSABRINA.ROMERO98
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Apr 07, 2020 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 02, 2020

Great service. My service member was very attentive and took care of all my issues. He even addressed an extra issue and went out of his way to resolve it. More

by SIPEREZ88
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Apr 07, 2020 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 01, 2020

Better experience This time I had excellent customer service. Ray took the time to explain to me what was happening to my car and what I needed. Then he took the time t More

by elizabethlivings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Apr 07, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 01, 2020

Even in these extraordinary times top notch customer service and attention to detail. Dario Gomez makes sure all recommended service items are addressed. Appoitment easy to male online. More

by hleec21
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Apr 07, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback, hleec21. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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