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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,349 Reviews

6,349 Reviews of Mark Christopher Auto Center - Service Center

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May 21, 2020

Great job. Took my Cruz in for an oil change. Great prices and service. Shout out to Juan and Ernesto for a job well done. More

by rosaocho3@aol.com
Recommend Dealer
Yes
Employees Worked With
Advisor Juan Fletes, Tech Ernesto
May 22, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Juan and Ernesto does for Mark Christopher Auto Center and our customers. Hope to see you again soon! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 21, 2020

Had to have my work truck towed in because it would not go in to drive, the next day my truck was finished and i was able to go back to work. I used to be a Service dispatcher at a gm store in Pasadena and More

by Dave Castillo
Recommend Dealer
Yes
Employees Worked With
Sandra in service
May 22, 2020 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 21, 2020

Avo very courteous service consultant and told me would be two hours right on time.Will be back with my other two Chevy's thanks More

by Michael.floyd92
Recommend Dealer
Yes
Employees Worked With
Avo
May 22, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2020

I've always had good experiences from clear communication and direct answers to authentic enquiry into my truck's performance and my concerns. Very friendly atmosphere. More

by syturralde2
Recommend Dealer
Yes
Employees Worked With
Jackie
May 22, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2020

When I arrived I was able to get inside to have my car fixed in a timely manner. They fixed it quickly and they were nice. More

by dmann4027
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario, Rodney Reid, Matt Torres
May 22, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 20, 2020

So accommodating to our situation given the pandemic. Our car was picked up and dropped off because we are high risk. Everyone was wonderful especially Tracy (service), Martha (cashier) and Justin(service)! More

by Microchixx
Recommend Dealer
Yes
Employees Worked With
Martha, Tracy and Justin
May 22, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 20, 2020

Personally and business wise we have used mark Christopher for purchasing many vehicles and many many trucks since the night early nineties. We have always get had good service from the sales depa More

by sos.cms1961
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Daly, Mike Cagey, Gerald Waters, Frank Villalobos, Cassandra Meier
May 22, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 20, 2020

The work was done fast and I feel my car is running better. I was provided with a loaner car which helped me to be able to get to and from work. They left my car absolutely dirty. Would have liked to h More

by Miera
Recommend Dealer
No
Employees Worked With
Dario
May 26, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 19, 2020

Overall poor experience, and I don’t plan to return. They didn’t perform the work correctly, and I had to return. Despite my return, my car is still not in the condition I left it with them. More

by JOSEPHMARK6
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
May 26, 2020 -

Mark Christopher Auto Center responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 19, 2020

Thank you for a good service and and thank you for fix brakes re call I’m really thankful with mark christopher auto center in Ontario California More

by rafaelrodriguezmora
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
May 21, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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