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Mark Christopher Auto Center - Service Center
Ontario, CA
6,200 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,200 Reviews of Mark Christopher Auto Center - Service Center
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March 20, 2020
I have been coming here for the last 20 years and I appreciate the great customer service and staff here. Thank you to all who help me with my service and parts needs. Please keep up the great work!! appreciate the great customer service and staff here. Thank you to all who help me with my service and parts needs. Please keep up the great work!! More
by jchioini23
Verified CustomerEmployees Worked With
Juan Fletes
March 19, 2020
Ray Peter's is an excellent, very knowledgable and professional service advisor. He treats every car as if it is his own. I recommend all my friends and family See Ray and the MC. Service dept. professional service advisor. He treats every car as if it is his own. I recommend all my friends and family See Ray and the MC. Service dept. More
by BIANKA.ROJAS
Employees Worked With
Ray "the man" Peters
March 18, 2020
Appointment call provided a first thing in the morning for the next day. Excellent! Phone calls from AVO INJIAN kept me informed, and all was completed as scheduled. I was reassured more than once there w for the next day. Excellent! Phone calls from AVO INJIAN kept me informed, and all was completed as scheduled. I was reassured more than once there would be no charge. Job well done!! More
by crerdman.jr
Employees Worked With
Avo Injian
March 18, 2020
They were very fast and efficient. I pulled in and was greeted immediately by a very friendly service attendant named Dario. He wrote a ticket quoted me a price and showed me to a very comfortable waiting greeted immediately by a very friendly service attendant named Dario. He wrote a ticket quoted me a price and showed me to a very comfortable waiting lounge. I enjoyed a nice snack and before I knew it the car was completed and they even washed. Thank you Mark Christopher! More
by scumbago
March 17, 2020
Was really dissatisfied with the customer service. Took the truck for service, Erik told my pregnant wife to wait. She waiter for over an hour to receive it after it was already done and paid for. I do n the truck for service, Erik told my pregnant wife to wait. She waiter for over an hour to receive it after it was already done and paid for. I do not know why it took so long never got an explanation why, that guy Erik never came back. I will not come back here to get my truck serviced. More
by emurillo87
Employees Worked With
Erik
March 16, 2020
great customer service I am thankful and very satisfied with the knowledge and help Erik Silva provided. They told me that I had to wait 2 hours but it only took 20 minutes very fast turn around time. with the knowledge and help Erik Silva provided. They told me that I had to wait 2 hours but it only took 20 minutes very fast turn around time. More
by MIGWORM7
Employees Worked With
Erik Silva
March 15, 2020
Very professional and very friendly. The work was completed very quickly. Jackie was awesome as always and Jeff came by to say hello. The both get 6 stars! completed very quickly. Jackie was awesome as always and Jeff came by to say hello. The both get 6 stars! More
by SANDYQKA
Employees Worked With
Jackie Klosky
March 15, 2020
I was not overly thrilled with the experience. The accessories were due in one week and it took 3 and only after the Customer Service Manager stepped in. The loaner vehicle I was promised turned out t accessories were due in one week and it took 3 and only after the Customer Service Manager stepped in. The loaner vehicle I was promised turned out to be a rent a car which I had to put up with a very slow customer service on the back end. The scheduled installation which should only have taken a couple of hours was promised in 1/2 a day (4 hours) actually took 6 hours. Not a happy camper. The service manager was all over it. Thanks for all your help. More
by DON.RIES
Employees Worked With
Johnny and Ray
