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Mark Christopher Auto Center - Service Center
Ontario, CA
6,243 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,243 Reviews of Mark Christopher Auto Center - Service Center
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January 16, 2020
Always great service, and prompt work, but need more vehicles on the lot to view come time to turn one in not much of a choice other than same model vehicles on the lot to view come time to turn one in not much of a choice other than same model More
by 1958topcat0406
Verified CustomerEmployees Worked With
Nadu
January 16, 2020
Every time I go I'm greated with a smile & respect everyone is very helpful this last time I went I had a stain on the light & that took care of it for me I'm thankful .. everyone is very helpful this last time I went I had a stain on the light & that took care of it for me I'm thankful .. More
by RA_MAGANA
January 16, 2020
Oil change took 2.5 hours with a 7:30am appt. my first oil change 6 months ago was “guaranteed” under an hour. You took 1.5 hours. Where’s my guarantee?? Never come here for a simple oil change!! oil change 6 months ago was “guaranteed” under an hour. You took 1.5 hours. Where’s my guarantee?? Never come here for a simple oil change!! More
by C.SEATON
Employees Worked With
Rodney Reid
January 16, 2020
My only complaint was not being able to get a hold of anyone Saturday for hours to get a status. NO ONE. But once we got of Someone we had our answers and we’re good to go. anyone Saturday for hours to get a status. NO ONE. But once we got of Someone we had our answers and we’re good to go. More
by Jon
Employees Worked With
Erik, he was great.
January 16, 2020
I went in for oil change and tire rotation. I got the price quoted to me and then I showed him a AAA card for a discount. Eric then said it was already discounted. I asked from what and he said well it's price quoted to me and then I showed him a AAA card for a discount. Eric then said it was already discounted. I asked from what and he said well it's a general discount. That should have no reflection on a AAA card in my opinion. I also did not see a reflection on the receipt of a discount. For oil change and tire rotation $80. What's the regular rate then? More
by shawngromo
Employees Worked With
Eric Silva. 2 stars.
January 16, 2020
Very frustrating. Will no longer use Mark Christopher to have any type of service provided. It’s bad enough to have a brand new vehicle malfunction and not perform as intended but to have the dealer compou have any type of service provided. It’s bad enough to have a brand new vehicle malfunction and not perform as intended but to have the dealer compound the problem really pissed me off. More
by MSNAGEL
January 16, 2020
We bought a new Blazer and it only had one key. The dealer called me when the key fob came in. My wife made an appointment for 9:00 am. I got there at 9 and I was told 2 hours?? After I made an appoin dealer called me when the key fob came in. My wife made an appointment for 9:00 am. I got there at 9 and I was told 2 hours?? After I made an appointment and a key needed to be programmed? 3 hours later I was leaving?? WAY TOO LONG !! I should have been taken first and done since it was the dealers fault I didn’t have a second key. The service writer was nice but I didn’t understand why it took so long More
by IRISHSMO
Employees Worked With
Kat
January 15, 2020
Great service, easy to talk to technicians, I am returning for more service when needed. Avo is great to talk to and get what is needed for service. returning for more service when needed. Avo is great to talk to and get what is needed for service. More
by JAY
Employees Worked With
Avo
January 15, 2020
I was extremely pleased with the service I received. My service representative (Eric) was very attentive, efficient and friendly. I will definitely return for all of my vehicles needs. service representative (Eric) was very attentive, efficient and friendly. I will definitely return for all of my vehicles needs. More
by Usrgarcia
Employees Worked With
Eric
