Mark Christopher Auto Center - Service Center

Check engine light Ray was awesome, got me in quick was super kind and very knowledgeable! Made the frustrating experience of having my check engine light come on in a b Ray was awesome, got me in quick was super kind and very knowledgeable! Made the frustrating experience of having my check engine light come on in a brand new truck as pleasant and painless as possible!! I really appreciate the help he provided More

Unbelievably great service on every aspect of our visit!! We are beyond happy with the stellar service and customer assistance we receive at Mark Christopher Chevrolet!! This is a top notch dealership with st We are beyond happy with the stellar service and customer assistance we receive at Mark Christopher Chevrolet!! This is a top notch dealership with staff that go above and beyond to assist customers and provide quality service! More

EXCELLENT CUSTOMER SERVICE It starts from the moment you enter and my customer service rep was amazing. As a woman I get scared to compete the car maintenance etc, but this rep It starts from the moment you enter and my customer service rep was amazing. As a woman I get scared to compete the car maintenance etc, but this rep was AWESOME! I love when someone is knowledgeable and takes pride in their work. More

Oil and tire rotation I have custom rims on my truck with a lock on one lug nut. Concern it might get scratched when I get the tires rotated. Reassured they would use a di I have custom rims on my truck with a lock on one lug nut. Concern it might get scratched when I get the tires rotated. Reassured they would use a different socket all good. More

Service visit extraordinaire! My car needed quick but expert attention.... no challenge for Jackie, Robert and Jeff Rizzie! They focused on the problem - addressed it - resolved it My car needed quick but expert attention.... no challenge for Jackie, Robert and Jeff Rizzie! They focused on the problem - addressed it - resolved it and had the car back in service to meet our needs. Great job guys(and gal)! More

Poor communication Bad experience!!! I was told my car would be done at 1100 am. I dropped it off at my appointment time at 830 am. Just getting an oil change and a r Bad experience!!! I was told my car would be done at 1100 am. I dropped it off at my appointment time at 830 am. Just getting an oil change and a recall on the electrical system. At 1200 I called to check status. I received attitude from the man I spoke with. Then he said some female was assigned to me and would call in about 1 1/2 hrs. At about 130 I called back and was told it still wasn’t done. Then around 250 I called again and spoke to someone who said it was done and that the female never called me because she had to leave work early. I called back at 300 trying to get a shuttle ride and left a message but nobody ever returned my call. Poor service!!! And on top of it for the 2nd time I was told my car would be washed and when I picked it up I was told it was washed only to see it and see that it wasn’t washed!!! Very disappointed in how things are being ran here!!! More

Oil change I went in for an oil change, learned it was free . I received 2 free with purchase , so that was a nice surprise. Jackie is the service representative I went in for an oil change, learned it was free . I received 2 free with purchase , so that was a nice surprise. Jackie is the service representative, who usually held me, she is always so friendly & helpful. More

Tire replacement and brakes Juan Fletes is the reason I continue to return to Mark Christopher Chevrolet. He always takes care of me and does his best to minimize the cost for a Juan Fletes is the reason I continue to return to Mark Christopher Chevrolet. He always takes care of me and does his best to minimize the cost for all service. More

Jodi Miller- CT6 I have a 2017 CT6 Cadillac I brought the car in for a thermostat sensor and a pinhole in the radiator it is covered under my extended warranty . I dro I have a 2017 CT6 Cadillac I brought the car in for a thermostat sensor and a pinhole in the radiator it is covered under my extended warranty . I dropped my car off on November 14 and I was given a loner that was not a Cadillac, I called multiple times to see if a Cadillac would be available for my loner and I will never received a return call periI dropped my car off on November 14 and I was given a loner that was not a Cadillac, I called multiple times to see if a Cadillac would be available for my loner and I will never received a return call. My car was finally ready for pick up on November 29 and when I picked it up it was dirty and not washed. Today when I was driving to work I noticed the thermostat was not working again and I called the service department and they told me they do not have any learners available for a week but I can bring it in and they will look at it but I will not have a car. More

Exelent I feel very good whit the personal every time I need service for my I pickup is fast ,bueno que mas quiere que le diga el servicio es exelente I feel very good whit the personal every time I need service for my I pickup is fast ,bueno que mas quiere que le diga el servicio es exelente More