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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,243 Reviews

6,243 Reviews of Mark Christopher Auto Center - Service Center

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December 05, 2019

Check engine light Ray was awesome, got me in quick was super kind and very knowledgeable! Made the frustrating experience of having my check engine light come on in a b More

by Dhall387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Dec 06, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 05, 2019

Unbelievably great service on every aspect of our visit!! We are beyond happy with the stellar service and customer assistance we receive at Mark Christopher Chevrolet!! This is a top notch dealership with st More

by ROSEMERIRUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo Garcia, super porter!!, Rodney Reid
Dec 06, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 05, 2019

EXCELLENT CUSTOMER SERVICE It starts from the moment you enter and my customer service rep was amazing. As a woman I get scared to compete the car maintenance etc, but this rep More

by Lenaemendoza4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 06, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 05, 2019

Oil and tire rotation I have custom rims on my truck with a lock on one lug nut. Concern it might get scratched when I get the tires rotated. Reassured they would use a di More

by firedan8616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Dec 06, 2019 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 05, 2019

Service visit extraordinaire! My car needed quick but expert attention.... no challenge for Jackie, Robert and Jeff Rizzie! They focused on the problem - addressed it - resolved it More

by rwsbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie and Robert in Service
Dec 06, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 05, 2019

Poor communication Bad experience!!! I was told my car would be done at 1100 am. I dropped it off at my appointment time at 830 am. Just getting an oil change and a r More

by MGONZO1369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I think the females name started with a J.
Dec 16, 2019 -

Mark Christopher Auto Center responded

I'm sorry to hear about the wait. Our customers’ time is valuable to us, and I am disappointed to hear your recent visit wasn't as timely as you would have hoped. Please contact me at your earliest convenience so we can discuss this further. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 05, 2019

Oil change I went in for an oil change, learned it was free . I received 2 free with purchase , so that was a nice surprise. Jackie is the service representative More

by JPMALLQUEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Dec 06, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2019

Tire replacement and brakes Juan Fletes is the reason I continue to return to Mark Christopher Chevrolet. He always takes care of me and does his best to minimize the cost for a More

by CPADADDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Dec 06, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2019

Jodi Miller- CT6 I have a 2017 CT6 Cadillac I brought the car in for a thermostat sensor and a pinhole in the radiator it is covered under my extended warranty . I dro More

by JODI.PEARSON.MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a review. Learning from every experience helps us provide you the very best in service. I would like the opportunity to talk to you more about the events that transpired. Please contact me directly so we can work on this together. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2019

Exelent I feel very good whit the personal every time I need service for my I pickup is fast ,bueno que mas quiere que le diga el servicio es exelente More

by Jose20aceves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam aceves
Dec 06, 2019 -

Mark Christopher Auto Center responded

Gracias por sus comentarios. Sinceramente, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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