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Mark Christopher Auto Center - Service Center

Ontario, CA

4.1
5,753 Reviews

5,753 Reviews of Mark Christopher Auto Center - Service Center

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June 03, 2019

Good service overall Employees are always pleasant. My advisor provided good customer service. The cashier is friendly and helpful. The wait for weekend services is a litt More

by CARLA M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Amersonis
Jun 03, 2019 -

Mark Christopher Auto Center responded

Carla, it’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 03, 2019

Great Experience Nobu, my service advisor has always been efficient in communicating with me and letting me know if there where any other issues concerning the service More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service: Nobu
Jun 03, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 03, 2019

excellent service Juan Fletes was very helpful and informative, he always made sure to call me to keep me up to date on all steps of the service I was having on my Silv More

by MIGUELXCALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes, Rudy.
Jun 04, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 02, 2019

great & quick service Because the experience that they have is endless. Always great work. They are always happy to help in any situation. Mark christopher is the top servi More

by ringer922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Jun 02, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 02, 2019

Always go to Mark Christopher Service person was wonderful. Service taken care of promptly. Will return for next service. Only part I did not like was extra charge for tire rota More

by bruinlegs85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can not recall her name in service
Jun 02, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 02, 2019

Nabu provided excellent service as always. Nabu was professional and courteous as he always is. The entire staff is always friendly and professional to include Dario and Dave. Whenever I bring More

by MARTINEZ2904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario, Dave
Jun 02, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2019

Good customer service Very positive experience Very Helpful Good quality service and fast I would definitely recommend this place to anyone Is looking to repair their ve More

by SIERRAD909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2019 -

Mark Christopher Auto Center responded

Sierra, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2019

Very professional Dave has always been very helpful when any issues arrive with my car. Not once gave I been disappointed with the service I have received. More

by cynalicious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 02, 2019 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2019

Responded to Recall Notice I appreciate the courteous service I received from Dario. He was inquisitive to my concerns to thoroughly understand the problem. I appreciate his f More

by longnosepaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Dario.
Jun 02, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2019

Quick and Easy Dino made sure to notify me when my service schedule needed attention. He then made getting an appointment quick and effortless. The next day I walk More

by ANDY.ZWISSLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo, Julie Escobar
Jun 02, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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