Mark Christopher Auto Center - Service Center
Ontario, CA
6,243 Reviews of Mark Christopher Auto Center - Service Center
Sam was very professional and not a long wait. Happy with the results and outcome of my problem with my car. And I'm handicap and I received assistance with different employees and to my car. Thank Happy with the results and outcome of my problem with my car. And I'm handicap and I received assistance with different employees and to my car. Thank you. More
Reassuring. The staff are very courteous,knowledgeable and efficient. My service appointments are like going to spa and being pampered🤗. I look forward to each a The staff are very courteous,knowledgeable and efficient. My service appointments are like going to spa and being pampered🤗. I look forward to each appointment. More
Work is done very well Great service just the only downfall is that the last two times I brought my car there they did not have the parts in stock and they had to make them Great service just the only downfall is that the last two times I brought my car there they did not have the parts in stock and they had to make them or order them from a different location, which took my first visit to be over six weeks and my second visit to be over three weeks. More
First time visit.. Overall, the center and the people were great! No issues tgere. However, I was given a service quote and told it was "out the door!" So, that's what Overall, the center and the people were great! No issues tgere. However, I was given a service quote and told it was "out the door!" So, that's what I had expected to pay. Once I went in to pick up my vehicle, I was told it would be a higher cost. My only point is that if yiu tell a customer a cost as "Out the door total" then, honor that amount. Thanjs very much! More
Amazing that’s why I choose mark Christopher My service writer is awesome Juan always goes the extra mile to make sure I am always up to date on my maintenance and happy with my service. He is th My service writer is awesome Juan always goes the extra mile to make sure I am always up to date on my maintenance and happy with my service. He is the reason I love going there. More
Great service I always take my vehicles to Mark Christopher’s... I am always satisfied with their work. They have the best most knowledgeable staff! I appreciate al I always take my vehicles to Mark Christopher’s... I am always satisfied with their work. They have the best most knowledgeable staff! I appreciate all the hrs work they do. More
Routine Maintenance Everything was fine, in addition to the routine system check, oil-filter-lube, fluids, tire rotation; a leaking front axle packing and the engine air Everything was fine, in addition to the routine system check, oil-filter-lube, fluids, tire rotation; a leaking front axle packing and the engine air filter was replaced. The car was returned washed, which is always a plus, since not every service department takes that little extra care. More
Excellent Customer Service The customer service was great! They worked with me on the pricing to get my vehicle fixed and completed the repairs in a timely manner. The customer service was great! They worked with me on the pricing to get my vehicle fixed and completed the repairs in a timely manner. More
Frustrated Jeff Rizzi was great and worked with me on my initial issue. He advised me about GM support for some of the cost, due to us purchasing 5 GM vehicles. Jeff Rizzi was great and worked with me on my initial issue. He advised me about GM support for some of the cost, due to us purchasing 5 GM vehicles. Os for the frustration, My car was not ready the first second or third day they told me. I had some major work done and was told I was going to be charged for a full oil change. The work they completed l, they had to drain the oil anyway. Frustrated. Charged me for an oil filter and labor. They did not fill any other fluids, did not change the reminder sticker, did not reset the oil life. Very frustrating. More
Quick! Sam Aceves is my guy, he's GREAT! Always very attentive, informative & always goes the extra mile with extra requests or concerns I have. Gets my Taho Sam Aceves is my guy, he's GREAT! Always very attentive, informative & always goes the extra mile with extra requests or concerns I have. Gets my Tahoe in & out! More