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Mark Christopher Auto Center - Service Center

Ontario, CA

4.1
5,763 Reviews

5,763 Reviews of Mark Christopher Auto Center - Service Center

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May 21, 2019

Timely, efficient, friendly We always have a great experience at the Mark Christopher dealership! Thank you for a great first service on my new Chevy Cruze hatchback! Ray told us More

by MWEINHOLD1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
May 21, 2019 -

Mark Christopher Auto Center responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 21, 2019

First time having my vehicle serviced by Mark Christopher I'll definitely continue to have my vehicle serviced here. I had additional work done and I was very satisfied with the quality of service. More

by GJOHN_425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen SanFillippo
May 21, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 21, 2019

Great customer service Our car was serviced quickly and on time! All staff involved were attentive and professional. No hassle and everything thoroughly explained. Love this More

by RATHFELDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario gomez
May 21, 2019 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 21, 2019

Best service in IE. I arrived with appointment but I had been there prior, explaining my car troubles. Mike, had my car serviced and I was back on the road Chevy strong 2 More

by gtkxb7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cagey
May 21, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2019

Excellent God personal, good service, good timing I appreciate all the work is been done so far.i will recommend the service very much to all my friends More

by scar_bahena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 20, 2019 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2019

Too long of a wait. Too many things going on at once. After a while I started to feel like I was being jerked around. Although I was willing to pay for all the recommendations mentioned, I was completely More

by jhorjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember the names of the people I dealt with.
May 24, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2019

Great service Service was great part took 3 weeks to arrive but that happens sometimes. Sam is great. Vehicle loaner program needs work I drive a 3500 sierra for a More

by williamsbyph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 19, 2019

Service on my truck was fast Very Kind Service took me in right away as soon as I got there Also my truck is washed after the service was done and they drove my truck up to me a soon as the repairs are co More

by CRAZYCUBANO51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
May 20, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 18, 2019

Great job Julie Escobar and her staff did a great job. I was told by car would be ready by 11am and I was ready early enough for me to enjoy the rest of my Satu More

by CHRIS_097
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
May 20, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 18, 2019

Eco Bond Brought my truck in for the eco bond application. Mike made the experience easy and only took a few hours to apply. Even gave me a loaner to use while More

by IM417247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A. From Service
May 20, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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