Mark Christopher Auto Center - Service Center
Ontario, CA
6,359 Reviews of Mark Christopher Auto Center - Service Center
Mark, Christopher is always a great dealership. I’m on my second vehicle and they always deliver on time. Staff is great and would recommend them for everyone. I’m on my second vehicle and they always deliver on time. Staff is great and would recommend them for everyone. More
Fantastic service and really professional and pleased with the staff on all there efforts and knowledge with the staff on all there efforts and knowledge More
Great service, i received my vehicle with a quick turnaround. The service advisor was easy to communicate with. turnaround. The service advisor was easy to communicate with. More
Except for warranty issues, I will not be returning to this Cadillac dealership. I made an appointment and took my Escalade in for a routine maintenance service (oil change, lube, tire rotation). Despit this Cadillac dealership. I made an appointment and took my Escalade in for a routine maintenance service (oil change, lube, tire rotation). Despite having an appointment, I was told it would be 3 hours. They offered no shuttle service so I could return to my office nor to pay for any Uber. It turned out that they took over 4 hours to complete the service. When I inquired why it took so long, I was told they were short on mechanics. Had I known all of this beforehand, I would have made arrangements for a ride. Also, staff wasn't very friendly. I've purchased 3 high-end vehicles from this dealership and expected better service than that. Very dissappointed. More
Went in for normal service. Car was done when promised. Washed and detailed. Looked brand new again. Service man, Rigo, was amazing. Won’t go anywhere else. Car was done when promised. Washed and detailed. Looked brand new again. Service man, Rigo, was amazing. Won’t go anywhere else. More
awesome service, waiting area is very clean and it was nice they had a area for my toddler to hang out in with small table and chairs so she could color. Leslie help us and was very nice and helpful ! nice they had a area for my toddler to hang out in with small table and chairs so she could color. Leslie help us and was very nice and helpful ! More