Mark Christopher Auto Center - Service Center

Easy pick up. And easy drop off. Thankful for a smooth drop off and pick up of my vehicle. I wish the advisor had gone over what was done to the vehicle with me. I And easy drop off. Thankful for a smooth drop off and pick up of my vehicle. I wish the advisor had gone over what was done to the vehicle with me. It was the cashier's first day too and she was very nice. More

I put 4 stars because the help I received was top notch. Car sucks tho. My car is a lemon but I still left there feeling good. Dino did an excellent job. I would buy a car from him any day. Car sucks tho. My car is a lemon but I still left there feeling good. Dino did an excellent job. I would buy a car from him any day. More

Came to replace my truck transmission which cost $7k and yet the truck was returned to me all dirty, all other dealerships wash costumers cars but they don't do it and that's not a great thing to deal with. yet the truck was returned to me all dirty, all other dealerships wash costumers cars but they don't do it and that's not a great thing to deal with. Besides that, I drop-off my truck with AC blowing cold air and was returned to me now working which only blows hot air, they told me it wasn't them who caused the leak on the AC.. well it happened under your care, not a coincidence for sure. More

Excellent work and great people in this place, it’s my favorite place, for my car service. favorite place, for my car service. More

Exemplary customer service by everyone we dealt with during our purchase. We were grateful for their service and honesty during our purchase. We were grateful for their service and honesty More

This is Shawn, Monique's husband. The work done on the airbag system was done very well, and we appreciate it. Now for what you did wrong. We got the vehicle to the dealership on time The work done on the airbag system was done very well, and we appreciate it. Now for what you did wrong. We got the vehicle to the dealership on time, December 26. We got a call from Cesar about 10:15 telling us the technician said they couldn't do the job because the vehicle needed to be cleaned, and Mark Christopher could do it for $200. We weren't going to allow you to act as thieves, so we went back to the dealership. I asked Cesar to tell me specifically what was wrong. He said the few items I had on the floor and the child safety seat needed to be removed. We took the truck and addressed the "problem", then returned the truck. We were told later in the day that the truck wouldn't be ready until the next day. In the morning, we picked up our vehicle and left. I am absolutely disgusted with how poorly this situation was handled by you. Technicians get dirty on a regular basis, and to remove a few items from the floor and a child seat wasn't going to mess up anything for them. The technician was clearly being lazy. Cesar is also at fault here. He should have told the technician to proceed as a professional and get the work done. Because of this ineptness, the job took longer than it should have, and it also caused me, my wife, and kids to miss out on some needed relaxation time having to deal with this. The technician and Cesar were both disrespectful to us for wasting our time and not apologizing for it. As for the child seat, it takes about 1 minute to remove the seat and maybe 2 minutes to install it. If that is too much effort for the technician, that person should go work in a flower shop. Please do not contact me again, I don't want any more of my time wasted by you. I don't care if you're sorry for what happened. What I do care about is seeing professional businesses conduct themselves professionally. Thank you. More

brought my vehicle in for repairs in november picked my vehicle up dec 22 and on january 10th the car required towing for the same issue that was supposedly fixed. And now i am being asked to pay my deduct vehicle up dec 22 and on january 10th the car required towing for the same issue that was supposedly fixed. And now i am being asked to pay my deductible AGAIN for the same issue. More

Went in for service was told no wait outside to get helped out, 20 min go by and no one came to help me out. I purchased a $100k vehicle from this place you would think they would provide better custom helped out, 20 min go by and no one came to help me out. I purchased a $100k vehicle from this place you would think they would provide better customer service More

Tomas was our sales representative, he is a very professional yet down to earth person, he was able to work out a good deal for us at a comfortable monthly payment, stop by and ask for him, he’s a g professional yet down to earth person, he was able to work out a good deal for us at a comfortable monthly payment, stop by and ask for him, he’s a good and honest sales guy. More