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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,254 Reviews

6,254 Reviews of Mark Christopher Auto Center - Service Center

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November 17, 2023

Our Service advisor was great and they took care of any problems we had. Our experience at this dealership has always been great. More

by tyoung1151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Escabar
Nov 20, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Mark Christopher Auto Center team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 16, 2023

The people I felt with were friendly and very knowledgeable. There was no up selling. They did what they said they would do. They also gave me a loaner when my truck was in for ceramic coat More

by mhays1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 16, 2023

I was impressed with how it didn't take all day. I've bought cars in the past and I wish I would of taken a lunch. Everyone we talked to were very nice and helpful which made our buying experience s More

by suecadena54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray & Sam
Nov 17, 2023 -

Mark Christopher Auto Center responded

Sue, thank you, and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car-buying experience should be. I am sincerely grateful for your business! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 16, 2023

I would recommend a more welcoming environment, friendlier service. Same as you provide when I'm buying your stock. I was quoted a 2 hour wait, and waited and additional hour and a half. Your wait More

by fher03cas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not meet jeff
Nov 17, 2023 -

Mark Christopher Auto Center responded

I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 14, 2023

Great service all the time and will diffidently recommend friends and family for the location and service More

by dgroce83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 12, 2023

Car issue was resolved and I was given a few updates while car was being serviced More

by butros
Recommend Dealer
Yes
Employees Worked With
Jackie
Nov 14, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 10, 2023

Customer satisfaction is not important for this dealer when it has gone past the sale stage More

by klsgntr23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General manager
Nov 13, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Nov 14, 2023 -

klsgntr23 responded

Feel free to contact me 3107042352

November 10, 2023

This purchase has been on of the best experience, there excellent customer service ever. Alazar was so helpful and friendly. More

by jaimehabana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alazar
Nov 13, 2023 -

Mark Christopher Auto Center responded

Jaime, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 10, 2023

My service representative , Nobu was extremely helpful and accomodating. He explained the services and possible upcoming issues More

by allwayssuzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu
Nov 13, 2023 -

Mark Christopher Auto Center responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Nobu does for Mark Christopher Auto Center and our customers. Hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 09, 2023

Excellent service all around. My sales rep was thorough and listened to my needs before showing me the vehicles we discussed. No hassle financing and I was out of the dealership w More

by jesseoduarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alazar
Nov 09, 2023 -

Mark Christopher Auto Center responded

Jesse, thank you so much for visiting us and for leaving such great feedback. I am so happy we could match you to the right vehicle and put you behind the wheel of your new car so quickly. We hope to see you back for scheduled maintenance or anything else we can help you with! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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