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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,196 Reviews
Call Service Center (909) 906-6156

6,196 Reviews of Mark Christopher Auto Center - Service Center

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May 05, 2023

Good job but never gave me any word on my car Battery. ........let me know More

by Washingtonneicey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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May 09, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 04, 2023

Went in for oil change and battery installation, thank you great customer service. Thanks again More

by leticiadevios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avio Injian
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May 08, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 03, 2023

Great job efficiency affordable easy to work with got me in and out over the weekend More

by Plutamike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
May 05, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 03, 2023

Excellent customer service Friendly environment, very professional and knowledgeable service advisors. Happy to bring my vehicles here. More

by FIERRO_CLAVO
Recommend Dealer
Yes
Employees Worked With
Service
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May 04, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input, Fierro! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 03, 2023

Oil change and tire rotation It was good but it took 3 hours, it was too long More

by CJMARTIN6486@GMAIL.COM
Recommend Dealer
Yes
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May 05, 2023 -

Mark Christopher Auto Center responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2023

I called the day before to make an appointment. It was suggested that I just try to get here as close to opening time on Saturday as I could. I did, and was warmly welcomed and serviced. My wait ti More

by Chuck
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the names but I remember the smiles
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May 04, 2023 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team, Chuck! We always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 01, 2023

Juan always is servicing very well and professional Juan always has a good customer service and knowledge with us the customers More

by Fberumen@gmoc.com
Recommend Dealer
Yes
Employees Worked With
Juan fletes
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May 02, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 01, 2023

The service advisor kept me in the loop for my truck. One of the parts took a little over a week to get. My truck was there for 2 weeks and they didn’t even wash it when they gave it back. Otherwise, I’m More

by CHRISGRAFTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
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May 04, 2023 -

Mark Christopher Auto Center responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 01, 2023

Nice waiting room. Service was performed on time and people were insurance and courteous. I would like to see a sign starting that they also service GMC as it's only da More

by dana775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
May 03, 2023 -

Mark Christopher Auto Center responded

Dana, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2023

Was taken care of right away and car was fixed the next day Nice workers More

by gildajean2
Recommend Dealer
Yes
Employees Worked With
Dario
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May 02, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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