Mark Kia

Jose cruz Very friendly And Good customer service. Thank you so Much For your help Jose.I will definetly recommend this place. They work with you And Make sure Very friendly And Good customer service. Thank you so Much For your help Jose.I will definetly recommend this place. They work with you And Make sure your satisfied.Very Happy. More

DISHONEST DEALERSHIP DO NOT BUY HERE. I would give ZERO stars if I could. Just about everything that could have gone wrong with buying our car here went wrong. Once we pur DO NOT BUY HERE. I would give ZERO stars if I could. Just about everything that could have gone wrong with buying our car here went wrong. Once we purchased the car, we realized that there was $3k PLUS worth of extra items being applied to our bottom line that we either not informed about OR told them NOT to apply to our car but they did anyway. Once we brought this to the dealership's attention, they offered to refund about $3k and apply the amount to the principal on our balance. We were appreciative and waited the 6 to 8 weeks they informed us it would take for the bank to receive the money. Once we reached week 9, we were starting to worry. We called both our salesman and the finance department but no one bothered to answer our multiple calls. We were then told by the accountant Juan that we could call him on Monday between 11-12 and he would inform us about the status of our money and that we “weren’t his only customers” as if that justified his neglect in getting us our promised money in a reasonable amount of time. By Monday, SURPRISE, there was no call and no one was picking up. No one returned our calls. It was only when I sent a direct complaint via email, threatening to call the Better Business Bureau, that our check was overnighted. It’s frankly pathetic that’s this is what it took to get our deserved money back. It’s also sad that this could have been solved fin Juan and Frank had been more transparent in the buying process. They knew we were novice buyers - newlywed students- and took advantage of our trust because they wanted our money. Terrible business. DO NOT BUY A CAR FROM HERE. More

Best experience I’ve had with a dealership Kevin v. Was awesome! I purchased a pre-owned and while they were fixing a dent/chip in the car. Kevin kept me updated daily with information about th Kevin v. Was awesome! I purchased a pre-owned and while they were fixing a dent/chip in the car. Kevin kept me updated daily with information about the car and when I could pick it up. He made the process of buying the car so easy! I will be coming back to him when I buy my next car, and will be sending all my family and friends to him as well! More

Thank you Brandy in service We really appreciate all you did to help us Brandi. The whole staff works as a team, thats what makes them 5 star. Thank you all at Mark Kia! We really appreciate all you did to help us Brandi. The whole staff works as a team, thats what makes them 5 star. Thank you all at Mark Kia! More

Great experience Great and friendly people to work with. Very helpful. Great communication! Highly recommend. Found a chip in windshield and they set up a time right a Great and friendly people to work with. Very helpful. Great communication! Highly recommend. Found a chip in windshield and they set up a time right away to get it fixed. More

Kevin rocked it! Excellent service and amazing buying experience. Top notch dealership. I highly recommend this dealership to anyone seeking a new or used vehicle. Th Excellent service and amazing buying experience. Top notch dealership. I highly recommend this dealership to anyone seeking a new or used vehicle. These folks have great prices compared to everything I shopped. More

Excellent service The service advisor was awesome in helping me with the recall repairs and the service was quick, easy, painless and done on time as promised! The service advisor was awesome in helping me with the recall repairs and the service was quick, easy, painless and done on time as promised! More

You made my wife’s day It was time to get a new car if we wanted one or not. One more child meant getting a minivan. When given the choice between a Toyota or Kia my wife pr It was time to get a new car if we wanted one or not. One more child meant getting a minivan. When given the choice between a Toyota or Kia my wife preferred to stay with the Kia brand. She is loyal to the core. We have purchased 3 kias in a row sportage, sorento and now the Sedona. My wife has always had the duty of getting the maintenance done on the car and we prefer to use the dealers. We have used Tempe, Horne and Mark Kia. My wife chose Mark Kia to buy the new van because she prefers their service dept. But thanks to our two sales people we will buy our next Kia at Mark Kia. We felt No push, they even went to another lot get a lesser costing model so we could literally compare the top of the line next to the economy model. We made our purchase and were out the door in less than two hours! But what really made me want to write this is our sales person Emmanuel Nolan went the extra mile when cleaning out our old sorento to return my wife’s original pictures of our Angel who will never get to ride in the new car. She passed in 2012 and the gesture brought tears to her eyes. Thank you Manny and Mark Kia. More

Super helpful team Very helpful people who will work with you and explain everything in full detail. You know what your getting and why your getting it. Everyone at this Very helpful people who will work with you and explain everything in full detail. You know what your getting and why your getting it. Everyone at this dealership had the best interest of the customer and not just what would make them more money and it was very refreshing. More