Mark Kia

Amazing very helpful Amazing you help us find the car were looking for at a price we could afford I would recommend anybody to you guys and very knowledgeable Amazing you help us find the car were looking for at a price we could afford I would recommend anybody to you guys and very knowledgeable More

Mark Kia Cares Archaea does a great job of taking care of the customer I asked if I needed brakes they checked and said no I didn't at this time and I appreciate tha Archaea does a great job of taking care of the customer I asked if I needed brakes they checked and said no I didn't at this time and I appreciate that Honesty kept me from spending money needlessly. And they completed the work in a reasonable period of time so I could go home. Thanks very much. More

Very friendly staff. I am very pleased with my experiences at Mark Kia. Staff are always friendly and accommodating, They go over what they are going to do and do what the I am very pleased with my experiences at Mark Kia. Staff are always friendly and accommodating, They go over what they are going to do and do what they say they are going to do. If an issue arises, they addrsss it Ruth JD and explain my options as well as their tecommtnssuons. More

Awesome customer service. Appreciate the keeping me informed of service status. The friendliness of all of the representatives. They take excellent care of my car and me both. Appreciate the keeping me informed of service status. The friendliness of all of the representatives. They take excellent care of my car and me both. More

Easy car buying experience We have bought our last 3 cars from Mark Kia,not all Kia's, good people nice selection and easy car buying experience. I would recommend them. We have bought our last 3 cars from Mark Kia,not all Kia's, good people nice selection and easy car buying experience. I would recommend them. More

AWESOME! I have not bought a car in many many years. I hated dealing with all the red tape. This was by far the BEST experience I have EVER had buying a car. T I have not bought a car in many many years. I hated dealing with all the red tape. This was by far the BEST experience I have EVER had buying a car. The GSM David and salesman Josh were fantastic! It was a breeze and I would do it all over again. LOVE the experience..... Thank you SO much! More

Frank Cruckson in Scottsdale was extremely helpful I had the best experience buying my car with Mark Kia in Scottsdale! Frank Cruckson was extremely helpful finding me the best fit. He was extremely pa I had the best experience buying my car with Mark Kia in Scottsdale! Frank Cruckson was extremely helpful finding me the best fit. He was extremely patient and knowledgeable about the cars and suggestions from what he knew I was looking for. I love my car! Thanks Frank and the whole Mark Kia Staff for making it such a simple, easy, fun, and great experience!! More

Friendly and fast service Isaac was courteous and friendly, made sure process went smoothly and even had my car delivered to my home when it was ready. Would recommend this dea Isaac was courteous and friendly, made sure process went smoothly and even had my car delivered to my home when it was ready. Would recommend this dealership to anyone. More

Disappointing customer service I made an appt to have my side mirror fixed as it was automatically folding in. Show up to the dealership and Tyler was the one to help me, said it wo I made an appt to have my side mirror fixed as it was automatically folding in. Show up to the dealership and Tyler was the one to help me, said it would be a 15-20 min appt as they would just take pics to order me a part and send my car through the car wash. I waited over an hour, because he sent my car in to actually get looked at. Which is fine, but come inside and tell me that as I was thinking of only being there for 20 min now I was stuck there for over an hour. Great appt was over, he order the let said about 3 business days and it should be in. I waited two weeks. I finally started calling the service department to find out where the part was on the two week mark and I was sent to voicemail several times with no return call. Finally I spoke to Brandi, she told me that Tyler was out of town so that’s why I haven’t heard anything.im sorry but it’s not my problem that one person is out of town and the reast if the dealership can’t handle his customers. So she made me an appt for Monday. Great went in, she said it would about an hour and half appt, okay that’s fine. I saw my car sitting in the parking lot all finished for a good 20 minutes before anyone came up to me. A guy dropped my keys off and said brandy was busy and they would mail me my paperwork. Still haven’t gotten my paperwork and no point in calling to ask about it as they won’t answer their phones. I’m very disappointed in my overall experience with 2 Kia dealerships and honestly will probably not Purchase another Kia because of the lack of customer service. I love my car, but I don’t like how the service departments are treating me. More

Great customer service Brandy was very sweet and had great customer service . Would recommend going to Kia of Scottsdale! They have always been very accommodating to us. T Brandy was very sweet and had great customer service . Would recommend going to Kia of Scottsdale! They have always been very accommodating to us. Thank you More