Mark Kia

Ok service - not so great location This dealership leaves NO space anywhere for customer parking or getting in and out easily! Leave some parking for your customers! Customer service o This dealership leaves NO space anywhere for customer parking or getting in and out easily! Leave some parking for your customers! Customer service office/ payment window - this room looked filthy, dirty like it has not been swept or cleaned for years.. : ( Doesn't leave the best impression. Also if you offer a complimentary car wash - Do It! Dropped our Kia off in the morning and were able to leave it most of the day and when we picked it up later that afternoon was still dirty. More

Deceptive for sale ad I recently saw a posting by Mark Kia for a 2010 Ford Fusion Sport. If it's still on Autotrader you can see for yourself. They in one of the "pictures" I recently saw a posting by Mark Kia for a 2010 Ford Fusion Sport. If it's still on Autotrader you can see for yourself. They in one of the "pictures" said "Save thousands on this fixer upper!" This would seem like a fair warning, but the pictures of the Focus Sport were of a clean, shiny unblemished Fusion Sport. The Car Fax stated that it had been in 2 accidents, one of them being a front end collision in 2015. When I arrived they took 20 minutes to find the keys and when they finally pulled the car around, imagine my surprise to find out that the car had fresh front end damage and the sunroof was also raised up and obviously damaged. So this car had been in a third accident, that was not part of the report, unless Mark Kia had somehow got pictures of the car to post before the accident in 2015. In addition one of the rims was half covered in black paint. In conclusion I drove an hour to look at this car. I had a phone conversation with one of the salesman and he never mentioned this new damage. When I arrived and was waiting for the keys a very helpful salesman tracked down the keys and even asked if I wanted to look at the car firs, but never mentioned the damage. If you are going to advertise a discounted car at least have the courtesy to post pictures that accurately represent what you are selling. Letting a customer drive an hour, wait 20mins to find the keys even though they new I was coming at the appointed time, just to roll out a dusty, banged up mess that was not represented in the ad is just plain shameful. More

Great buying Experience Honest up front easy buying experience felt welcome no high preasure. I would give it 10 on the entire experience from sales department to the finance Honest up front easy buying experience felt welcome no high preasure. I would give it 10 on the entire experience from sales department to the finance department. More

Excellent Service Bruce was Great to work with. There was no haggling. He explained the options and incentives and we were able to work out a great deal. Thanks again B Bruce was Great to work with. There was no haggling. He explained the options and incentives and we were able to work out a great deal. Thanks again Bruce! More

Awesome car purchase experience My experience with Mark Kia was great. My salesman Emmanuel Nolan was AWESOME and very helpful. I would recommend him and this dealership to everyone My experience with Mark Kia was great. My salesman Emmanuel Nolan was AWESOME and very helpful. I would recommend him and this dealership to everyone looking for a vehicle More

Technician employee I know there are several tech’s but I personally like to deal w/ José! He always takes my calls or if I get a voicemail he calls me back within 30 min I know there are several tech’s but I personally like to deal w/ José! He always takes my calls or if I get a voicemail he calls me back within 30 mins. What I appreciate is: his patience to listen to my issues & if he can’t resolve it over the phone he makes an appointment. When my car is done he doesn’t rush to explain to me what was done & answer other questions I still don’t know about my new car. He is an outstanding employee. I hope I will continue to get his wonderful service! More

Best car sale from zachariah artman very professional Couldnt get a better car experience happy with my purchase will recommend everyone to buy a car from zach at mark kia scottsdale. Thanks for the help Couldnt get a better car experience happy with my purchase will recommend everyone to buy a car from zach at mark kia scottsdale. Thanks for the help More

Busy place but some great priced vehicles . I was looking for a mid sized SUV /Crossover and found an ad on one at Mark Kia . Contacted Jorman and he was there to meet me and show me the vehicle I was looking for a mid sized SUV /Crossover and found an ad on one at Mark Kia . Contacted Jorman and he was there to meet me and show me the vehicle . Love the Sorento and was pretty easy deal and he even was kind enough to transport the vehicle to me ,was awesome . I found all in the dealership to be courteous and straightforward . Hapy with the purchase . More

Oil change Everyone is always helpful and courteous. As soon as you pull in until you leave there is a good vib about the place. Great job.... Everyone is always helpful and courteous. As soon as you pull in until you leave there is a good vib about the place. Great job.... More