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Mark Kia

Scottsdale, AZ

4.5
1,744 Reviews
If you are looking for the latest and greatest in craftsmanship, Mark Kia is the pot of gold at the end of the rainbow. Our sales associates welcome you to a lot full of options guaranteed to match your current lifestyle needs. No matter what car you choose, the financing department is prepared to provide the best financing possible. Our service and parts departments work hard to make sure you're on the road for the long-haul. Through scheduled maintenance and repairs, we reduce car ownership stress and replace it with serenity, no matter what unexpected bumps pop up along the way. Let Mark Kia help you cover all of your automotive needs. Contact us online, by phone at 480-425-5300 or stop by to see us at 3333. N 89th ST, Scottsdale, Arizona 85251. Proudly serving the greater Phoenix, Tempe, Mesa and Gilbert region.
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3333. N 89th ST

Scottsdale, AZ

85251

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Showing 1,744 reviews

March 26, 2023

Negotiating the price was quick and easy. Had a great time doing business with Nick, who was very open and honest about everything. I had plenty of time to feel out the vehicle, with no press More

by DjaySuzi
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 27, 2023 -

Mark Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mark Kia.

February 10, 2023

Dealer valued my trade based on photos and vin check. I drove across town to see the vehicle. The vehicle has significant rust. I chose a second vehicle and my trade was soon devalued by 8500. Explanatio More

by tshores18118
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Max Kemp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Mark Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Thank you for your time.

February 04, 2023

This dealership is always honest and ready to answer all my questions the staff is great and I know I am buying a quality car! More

by Marklanddebbi
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shane Woods
Feb 05, 2023 -

Mark Kia responded

Mark and Debbi, Thank you for taking the time to share your feedback with us. Shane and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 04, 2023

Shane was extremely helpful and made the buying process easy! He was very kind and patient during the process. Over all I highly recommend working with him. More

by Alexia symak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Woods
Feb 05, 2023 -

Mark Kia responded

Alexia, Thank you! Shane and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mark Kia.

February 02, 2023

Shane was awesome! Very helpful, walked me through the process start to finish. Easy to work with and found a very nice vehicle! More

by JSD1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Fattaleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Woods
Feb 03, 2023 -

Mark Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Shane and our team, and we look forward to working with you again.

January 30, 2023

Shane was an amazing salesman and was super responsive to answering all my questions I had about the car over the phone and in person! I highly recommend asking for him when going to Mark Kia! More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Woods
Jan 30, 2023 -

Mark Kia responded

Here at Mark Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Debbie, and it was a pleasure having you at the dealership. We appreciate your review!

January 29, 2023

I had the worse sales experience today. On a $14,950 vehicle the sales manager came back with payment options of $415 for 72 months with $2k down, this number equates to $29,000+ on a $14,9 More

by drewski516
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Derrick Gradijan
Feb 01, 2023 -

Mark Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 28, 2023

Mark Kia was by far the easiest dealer that I worked with. Shane went out of his way to get me what I needed on the vehicle I purchased. Would highly recommend Shane and Mark Kia!! More

by Acgough6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Woods
Jan 29, 2023 -

Mark Kia responded

Thank you for your very kind review. Shane and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mark Kia.

January 28, 2023

Shane Woods is a stand up guy and will make sure your car buying experience is amazing. He addressed all of my needs and made sure I understood everything. Even got me a smokin deal on an EV6! More

by Javier Peña
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Woods
Jan 29, 2023 -

Mark Kia responded

Javier, Thank you for your business and this review. We're happy to hear Shane and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 28, 2023

Mark Kia made the buying process easy, they had a lot of great inventory and very knowledgeable staff. More

by AlexG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Woods
Jan 29, 2023 -

Mark Kia responded

Alex, Thanks for your feedback on your recent visit to Mark Kia. I'm glad to hear that Shane was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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