Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Kia
Scottsdale, AZ
1,642 Reviews
If you are looking for the latest and greatest in craftsmanship, Mark Kia is the pot of gold at the end of the rainbow. Our sales associates welcome you to a lot full of options guaranteed to match your current lifestyle needs. No matter what car you choose, the financing department is prepared to provide the best financing possible.
Our service and parts departments work hard to make sure you're on the road for the long-haul. Through scheduled maintenance and repairs, we reduce car ownership stress and replace it with serenity, no matter what unexpected bumps pop up along the way.
Let Mark Kia help you cover all of your automotive needs. Contact us online, by phone at 480-425-5300 or stop by to see us at 3333. N 89th ST, Scottsdale, Arizona 85251. Proudly serving the greater Phoenix, Tempe, Mesa and Gilbert region.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,642 reviews
January 08, 2024
Our salesperson, DeMarco Martinez, was perfect as a non-sales guy. By this, he was not pushy; he was interested in listening to what we were looking for, and he assisted with matching us to our needs, non-sales guy. By this, he was not pushy; he was interested in listening to what we were looking for, and he assisted with matching us to our needs, not pushing his sales. He was calm, kind, and very informative. I would 100% recommend DeMarko as a contact. More
by TBUNESS
Employees Worked With
Helpful January 05, 2024
DeMarko was extremely helpful and knowledgeable in aiding us in finding our new family vehicle. He was very friendly and easy to work with! us in finding our new family vehicle. He was very friendly and easy to work with! More
by Freddy Bedolla
Employees Worked With
January 05, 2024
DeMarko was a great help and did whatever he could to make sure we stayed within our budget. He went above and beyond to make us feel comfortable and work with us! make sure we stayed within our budget. He went above and beyond to make us feel comfortable and work with us! More
by Katiebedolla
Employees Worked With
December 27, 2023
What should have been a joyful purchase was a shocking experience of scam, poor customer service, and lengthy wait times. I ordered a hybrid Kia SUV in May 2023 with a $1000 down. I committed to this purc experience of scam, poor customer service, and lengthy wait times. I ordered a hybrid Kia SUV in May 2023 with a $1000 down. I committed to this purchase and waited for 8 months. Paying cash. Upon finalizing the purchase today (Dec 26) I did not want two of three add-ons. Nate M and Derrick G refused to sell the vehicle unless I purchased the LoJack add-on. When I confirmed that these were "optional", Nate M said "buying the vehicle is optional". How disgusting. Clearly this place is interested in sales and not a positive customer experience. Of course these add-ons are optional yet these two employees refused to sell the vehicle unless I bought two of them (they removed the key add-on). The window tint add-on is way overpriced which was acknowledged by Derrick when I stated how I was paying 2.5x the usual price of tinting already and wanted to remove the Lojack add-on. And the entire ordeal was 6 hours in total for a vehicle that did not need financing or anything else. And when I was out rushing to the bank to get the cashier's check before closure, Nate M had the audacity to call me during my trek asking when I'll be back (since apparently he has some plans this evening). Ultimately, I'm the sucker. I bought the vehicle and folded to their coersion tactics, but I just couldn't wait any longer having already waited 8 months. I'm disappointed with this place and will never buy a vehicle from them again and will gladly share my experience with others. I thought Mark Kia was more honest than other dealerships, but, sadly, in my experience they lived up to the "sleazy car salesman" trope. More
by jds.dvm
December 21, 2023
He made me feel grounded during the whole process . He told me to take my time about making the best decisions as to what I wanted. He told me to take my time about making the best decisions as to what I wanted. More
by FHbuyer
December 17, 2023
Amazing work from the team took some time but they got it done and very thankful in them getting the car I want done and very thankful in them getting the car I want More
by kennywh80
Employees Worked With
December 08, 2023
We have spent weeks traveling to multiple dealerships viewing used cars. What I appreciated most from DeMarco was the upfront honesty on the condition of the car. Not pushy when we arrived, very laid bac viewing used cars. What I appreciated most from DeMarco was the upfront honesty on the condition of the car. Not pushy when we arrived, very laid back and helpful. I found the search at other dealerships exhausting. If you are searching for a guy who’s not the typical blabber mouth talking about endless xx and annoying you to the point of disturbance, this is the man. I would easily recommend to family and friends or the general public. We drove home today in a fantastic car Sincerely, Josh M More
by Josh
December 05, 2023
DeMarko made the process seamless and simple. We never felt pressured or oversold something that we did not need. Overall 10 outta 10 experience. Could not recommend him enough! We never felt pressured or oversold something that we did not need. Overall 10 outta 10 experience. Could not recommend him enough! More
by mfprieto65
December 03, 2023
DeMarko made the car buying experience enjoyable. He was down to earth and got the process done quickly! So happy to have worked with him! He was down to earth and got the process done quickly! So happy to have worked with him! More
by Meredith Finn
November 30, 2023
DeMarko was everything you would hope in a sales person. Honest, straightforward and a pleasure to deal with. The dealership treated us great. After a negative experience at Earnhardt Kia, Mark Kia healed o Honest, straightforward and a pleasure to deal with. The dealership treated us great. After a negative experience at Earnhardt Kia, Mark Kia healed our anger and treated us great. DeMarko Martinez, and Mark Banks made this a pleasure. More
by jerryt24
Employees Worked With
