Mark Kia

I contacted an old employee not realizing he was with a different dealership now and he still referred me to a salesman and recommended Darren, who was great! Darren made the buying process seamless and wa different dealership now and he still referred me to a salesman and recommended Darren, who was great! Darren made the buying process seamless and was a pleasure to work with! More

Overall good experience. Friendly staff and good vehicle selection. Happy with my purchase and service. selection. Happy with my purchase and service. More

Customer service was great. I didn't feel super pressured like some dealerships make you feel. The only thing that could have been better was the detailing of the inside of the car when I took it home. like some dealerships make you feel. The only thing that could have been better was the detailing of the inside of the car when I took it home. More

Charged me more than should have. Where do they get these numbers? Liars. Very disappointed. Only nice was was the one that showed me the SUV’s. numbers? Liars. Very disappointed. Only nice was was the one that showed me the SUV’s. More

Very good response from all employees at Mark Kia our salesman Darren was excellent! Very good customer service in all aspects of the sale Finance was speedy and excellent also I would highly recommend t salesman Darren was excellent! Very good customer service in all aspects of the sale Finance was speedy and excellent also I would highly recommend this dealership! More

I had a great experience. They really took care of us from the start. I will definitely recommend this dealership to my friends and family from the start. I will definitely recommend this dealership to my friends and family More

Mark Kia - What a great experience, start to finish. Car Mark Kia - What a great experience, start to finish. Car buying can be extremely stressful and dealership experiences when buying cars are all-day a Mark Kia - What a great experience, start to finish. Car buying can be extremely stressful and dealership experiences when buying cars are all-day affairs. Not at Mark Kia. First, let me tell you that Abdul was by far the best salesperson we have had the pleasure of working with. I wouldn't go to anyone else, period. He was not pushy, he was polite, he listened and worked with what we were looking for and needed. He was very attentive and worked extremely hard to see what he could do for us. He made sure to introduce us to Service Department, to our Service Advisor and followed up with a call to simply check on us. The little things that go such a long way. As for the dealer, the finance piece was so quick, smooth and well positioned throughout the process. Maricella was very efficient, personal, courteous and wanted to make sure the experience was great and we understood every single thing with the contract. I simply cannot say enough about Mark Kia. I rarely ever give dealerships top marks but Mark Kia deserves it, all around and if you are in search of a Kia (which I highly recommend after 3 Tellurides and now a Forte), go see Abdul, accept no one else and you will see what a truly magnificent experience is all about. More

Great people. I appreciated that everyone was willing to answer all of my questions. I love my new Kia Soul and will enjoy driving it everyday. answer all of my questions. I love my new Kia Soul and will enjoy driving it everyday. More

THIEVES AND LIARS!Management refuses to acknowledge THIEVES AND LIARS! Management refuses to acknowledge this customer with valid concerns. The sales manager I worked with after I experienced a pr THIEVES AND LIARS! Management refuses to acknowledge this customer with valid concerns. The sales manager I worked with after I experienced a problem with my deal got extremely emotional in one of our interactions, told me they would NOT own up to their word, then after I left saying I'll talk to my lawyer, I got a call back from the GM saying they'll do whatever it takes. I can only imagine how often this happens with employees like theirs. They also cost me over 700 dollars by not filing registration properly on my deal. They refuse to talk to me about it. I took my vehicle in for a covered repair, then the next time I start it two days later, all of the sudden it needs a repair that isn't covered AND a new battery. This is a 2017 vehicle that had been working flawlessly until i brought it in to them. I believe they did this to my vehicle intentionally due to my past interactions with them and my negative review. This places makes a habit of lying to the customer and not doing their job. Zero customer service ability or availability. They have cost me money and ignore any attempts to communicate to have this resolved. Make sure you file all of the necessary paperwork yourself as they fail to do so and will not own up to it or even respond to customers with these valid issues. I have spent too much time dealing with problems that should never have happened if people would simply do their jobs. BEWARE!!! More