
Mark Kia
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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ok ... amazing! I knew getting a car would be tough. But somehow their magic got me into a car w/covid! Thankyou! I’m so happy !! somehow their magic got me into a car w/covid! Thankyou! I’m so happy !! More
Chip was a really nice guy tonwork with. He explained wverything very thoroughly so that we knew exactly what we were buying. Great experience with Chip. wverything very thoroughly so that we knew exactly what we were buying. Great experience with Chip. More
I went in tonight to buy what was my families 11th car at Mark Kia. Matthew was amazing. He made everything easy. I got more than I hoped for and am so happy with my yellow Kia Soul. Josh and Juan were amazi Mark Kia. Matthew was amazing. He made everything easy. I got more than I hoped for and am so happy with my yellow Kia Soul. Josh and Juan were amazing as usual. Thanks again guys!!! More

Johnny was of great help throughout our buying experience. He worked to get a fair price on our new Sorento. Johnny helped us setup our phones and all of the cars feature. Thank you Johnny! experience. He worked to get a fair price on our new Sorento. Johnny helped us setup our phones and all of the cars feature. Thank you Johnny! More

Pablo and Jacob were extremely professional and wonderful to work with. I appreciated their honesty and willingness to explain everything to me. They went the extra mile to make sure I was happy with my purc to work with. I appreciated their honesty and willingness to explain everything to me. They went the extra mile to make sure I was happy with my purchase. I would not hesitate to contact Mark Kia again for my future car buying needs. More

He had great customer service he worked with us and he made me and my mom have great experience and I will recommend this car dealership to everyone. made me and my mom have great experience and I will recommend this car dealership to everyone. More
Very friendly and professional. Need to work on the car detailing for vehicle delivery to customer. Josh and Robert were a good team. It was a good experience for my daughter during the purchase of her fir detailing for vehicle delivery to customer. Josh and Robert were a good team. It was a good experience for my daughter during the purchase of her first car More
Painless Isaac is my go to salesman. I have bought two vehicles from him in the last year. He is surprisingly knowledgeable about the products he sells, and wh Isaac is my go to salesman. I have bought two vehicles from him in the last year. He is surprisingly knowledgeable about the products he sells, and when he doesn't know something he finds out. Isaac also gets me a great deal every time. Chip is my go to finance person. He is a great addition to your team. More
As good as it Gets. Matt and the teamAt Mar Kia were As good as it Gets. Matt and the team At Mar Kia were great! They made it A really nice experience! Thank you! Appreciate it As good as it Gets. Matt and the team At Mar Kia were great! They made it A really nice experience! Thank you! Appreciate it More
This supposive sales manager has absolutely no customer service. After wanting more info about a trade in and deal offered to me he was short and rude when I asked specifics about numbers, He gave me no in service. After wanting more info about a trade in and deal offered to me he was short and rude when I asked specifics about numbers, He gave me no information on forms I was signing and when I asked he said "fill it out to the best of your ability and walked off ". Him and sales man told me I would be getting a great deal yet after all numbers and totals, I am paying more which is the first thing I told them I didn't want yet they didn't care. I also felt as if this manager was in a hurry to sell and appeared demanding on wanting to sell me the car color of his choice and not mine. Thankfully I was addiment and stuck with my request for the color I wanted and he didn't buy me out on that. I mean come on, on a $30,000+ car I think anyone would want to purchase their car in Color of choice. On top of waiting 2-3hrs I had to mention to them I needed to get to an appointment. I was able to still use car I was trading in to get to my appointment yet before I left kindly asked if they could do the window tint with how I wanted it done . When I came back the tint they did was the basic one yet I paid their fee of $700 and I asked them specifically for the dark tint with legal on required sides law requires ALSO my security system Kahu was not installed. I was pretty much just handed the keys and nothing explained. I had to return for service of tint two days later and it gets worse, I come in talk to sales man then this "manager" comes up I express my concerns about finance and once again he is short and rude and says well now everything is signed for. Pretty much a slap in the face in other words this man doesn't care. I follow on telling him about tint and my security system and you can tell both him and sales man Calvin have an attitude and ask for my keys and walk off. When I ask them if they can also put strip of tint on dash which they didn't do first time, they both keep telling me it's supposively not legal any more in their dealer yet on previous 2019 car I purchased in September they did it with no problem. I ask to speak with someone in service and thankfully Cody was there and saves the day. With no hesitation Cody lets me know the dash tint strip can be done and they will fix the rest to all limo dark with driver and passenger side to what law requires with a positive attitude and smile on his face. If I could say Cody in service had better customer service skill and was more personable + helpful and understanding, best believe he did. Cody did an amazing job!! Absolutely not sorry for my rant about this horrible "sales manager" at Mark Kia... If you can avoid him please do. It will save you energy, a nasty attitude+ time and overall poor customer service + money of course. It's too bad we actually have to mark a star on here. If I could I would mark no stars for this manager Joshua. More