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Mark Kia

Scottsdale, AZ

4.3
1,770 Reviews
If you are looking for the latest and greatest in craftsmanship, Mark Kia is the pot of gold at the end of the rainbow. Our sales associates welcome you to a lot full of options guaranteed to match your current lifestyle needs. No matter what car you choose, the financing department is prepared to provide the best financing possible. Our service and parts departments work hard to make sure you're on the road for the long-haul. Through scheduled maintenance and repairs, we reduce car ownership stress and replace it with serenity, no matter what unexpected bumps pop up along the way. Let Mark Kia help you cover all of your automotive needs. Contact us online, by phone at 480-425-5300 or stop by to see us at 3333. N 89th ST, Scottsdale, Arizona 85251. Proudly serving the greater Phoenix, Tempe, Mesa and Gilbert region.
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3333. N 89th ST

Scottsdale, AZ

85251

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Showing 1,770 reviews

January 03, 2020

My Mark Kia Experience Johnny is the best. He works hard and makes you feel comfortable and not pressured. He will get what is best for you. I worked with Johnny for a few w More

by colt_zieler6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2020 -

Mark Kia responded

Colt, thank you for taking the time to leave us a review! We are so proud to know that Johnny took good care of you. Providing our customers with a stress-free car buying experience is important at Mark Kia, and it means a lot to know that we hit the mark. We will be sure to let Johnny know that you appreciate him!

January 01, 2020

Josh and Matt, Trying to understand why you told us you had to get my car from another dealer, when it was sitting on your lot the whole time. VIN# s on the sheet JJ sent me on Sat. 12/28 and the sheet you More

by B.More
Recommend Dealer
No
Employees Worked With
Maricella Moraga
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Stonestreet, Matthew Tatge
January 01, 2020

Scheduled Maintenance Set up service appointment with Dakota. He met us at drop off. Kept appointment as scheduled. Informed me of any additional work to be performed. More

by Kia Sportage buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota
Jan 02, 2020 -

Mark Kia responded

Perfect! Thank you so much for coming to Mark Kia for your auto service needs. We hope we have the chance to work with you in the future.

December 30, 2019

Dishonest Finance Department, Poor Customer Service Johnny was very good, but the finance department is dishonest and the customer service is poor. The finance employee makes you initial your acceptance More

by Andrew Chavkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Fattaleh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Borboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Wilson
Jan 14, 2020 -

Mark Kia responded

Andrew - I'm very sorry that your experience didn't live up to our five-star standards. We want to be straightforward with our guests and it sounds like we could have been more communicative here. I also apologize for the delay in your check. Thank you for sharing this feedback and safe driving in your new vehicle. Michelle Freese - Customer Service Manager - michelle.freese@markkia.com - 480-425-5300

December 28, 2019

Great place was busy but everyone was extremely nice and kept asking us if we were okay and updated us on where we were on waiting time More

by Adazen32
Recommend Dealer
Yes
Employees Worked With
Jamie George, Lucas Wilson, Felix Ocana
Dec 30, 2019 -

Mark Kia responded

Thank you so much! We are so happy to hear that you received attentive care from the Mark Kia team. Have a great week!

December 26, 2019

Worst Service Have taken my car in 4 times for the same issue and everytime they have found something else wrong with the car. It is a brand new 2019, I can't belie More

by ivanvelez1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandi Cunningham
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2019

The experience of the dealership was made by Joey's attentiveness. He went above and beyond to make sure issues were taken care of completely. The rest of the experience was pretty status-quo, comple More

by deb-s
Recommend Dealer
Yes
Employees Worked With
Joey Giancola
Dec 26, 2019 -

Mark Kia responded

We really appreciate this feedback about your buying experience and are so glad that Joey could step in to ensure you drove home as a happy customer. Thank you for shopping with us at Mark Kia! We hope that you are enjoying your new vehicle.

December 24, 2019

Awesome, easy going service We went in for routine maintenance with the always awesome Brandi and left with a new vehicle thanks to Manny. Manny should be an example to all new s More

by Sandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel Nolan, Juan Rodriguez
Dec 24, 2019 -

Mark Kia responded

Hi Sandi - What a great review! We are delighted to hear that Manny's service stood out to you and that he helped you drive home in a brand new car. Thank you for your loyal business! We look forward to your next visit with us at Mark Kia.

December 22, 2019

Pablo was great!!!! Pablo greeted us and began helping right away. He got my daughter into a new Forte at a great price. Lucas and David were as helpful. No pressure gre More

by D from Texas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fattaleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Wilson, Pablo Quirindongo
Dec 23, 2019 -

Mark Kia responded

Thank you for the 5-star review! We are happy to hear that Pablo and our sales team got your daughter into a great new Kia Forte. We will be sure to share your kind words with Pablo, Lucas, David, and our team! We hope to see you again!

December 22, 2019

Very friendly and easy to work with Johnny was great! He worked hard to get me the deal I wanted and went above and beyond to ensure my daughters and I were taken care of during a busy h More

by toddsyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Mark Kia responded

Thank you for the review! We are happy to hear that you enjoyed working with Johnny. Providing an exceptional experience for our customers is our top priority at Mark Kia, and it means a lot to hear that we hit the mark. We will be sure to let Johnny know that you appreciate him!

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