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Mark Miller Subaru Midtown
Salt Lake City, UT
1,205 Reviews
Our vision is to be the best automotive operation in the industry, where we can ensure customer expectations are exceeded, where people look forward to their experience with us and where business practices are transparent and ethical. Our mission is to treat both customers and employees like family and to ensure that every transaction is filled with satisfaction, honesty, and integrity. We do our best to set ourselves apart from other automotive dealers as having a transparent and fair process in all of our business practices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,205 reviews
May 10, 2020
Honesty I had a indicator light come on while driving from Salt Lake to Denver. I took it to a Subaru dealer near Lakewood, Co and was told I needed a new tr I had a indicator light come on while driving from Salt Lake to Denver. I took it to a Subaru dealer near Lakewood, Co and was told I needed a new transmission. I drove it home and had Mark Miller Subaru look at it and they told me it was just a dirty radiator. They cleaned it and I was out the door. Thank you Mark Miller Subaru for being honest. You have earned my business again. More
by Rick Hanson
Employees Worked With
Helpful May 09, 2020
Very accommodating! They were so accommodating and made my visit very enjoyable, as always. They exceeded my expectations and even fixed something I hadn’t told them abou They were so accommodating and made my visit very enjoyable, as always. They exceeded my expectations and even fixed something I hadn’t told them about. I never mind taking my car in for service at Mark Miller Subaru. More
by Moffettsus
Employees Worked With
Justin and Marti
May 09, 2020
Everything was top notch! Kevin, my advisor was very professional, organized and personable. Service was excellent in every way. Highly recommend this dealership and Subaru’s in general. professional, organized and personable. Service was excellent in every way. Highly recommend this dealership and Subaru’s in general. More
by L mac
Employees Worked With
Kevin in service
May 08, 2020
Needed Service I took my 2005 Subaru to have a timing belt replaced while I was away from Utah for 14 days. When I returned my repair was finished and I was picked u I took my 2005 Subaru to have a timing belt replaced while I was away from Utah for 14 days. When I returned my repair was finished and I was picked up from the airport and taken to the dealership in a timely manner. Over the time I was gone, the service department inspected the car and recommended some additional repairs which I could not afford so I declined additional service. Weeks after my return I was able to afford the service and had it preformed. More
by noinga
Employees Worked With
Justin Simpson, Chris Kopecky
May 08, 2020
This dealership treats their customer extremely well. There was a delay in servicing my car, so they charged me nothing. They always make sure the experience is positive for the customer. By far the best There was a delay in servicing my car, so they charged me nothing. They always make sure the experience is positive for the customer. By far the best dealership I have encountered. Incredible! More
by Wayne.springer
Employees Worked With
Ricky Holquin
May 08, 2020
The person who helped me, Tony, I think, was so courteous. Because of the pandemic, I called ahead and had an appointment. I waited outside while the car was being worked on. The people who waited on me were Because of the pandemic, I called ahead and had an appointment. I waited outside while the car was being worked on. The people who waited on me were kind and courteous. My experience was great. More
by lucille.and.nelson
Employees Worked With
May 08, 2020
Great, courteous, quick recall service. Our 2014 Forester needed some recall work and every step of the process was smooth, easy and quick. The initial appointment only took about 3 minutes Our 2014 Forester needed some recall work and every step of the process was smooth, easy and quick. The initial appointment only took about 3 minutes to make. Ryan came up to our house to pick up the Forester and left us an Ascent to use while our car was in the shop. The service department called with an update while it was getting repaired and pointed a few things we should do in a no-pressure manner. The drop-off of our car the next day was just as easy. Overall a great experience. Would have been perfect if our car came back with a run through the car wash, but now I'm just getting picky. More
by markpc
Employees Worked With
Ryan, Hector
May 07, 2020
Warranty Work - Phantom Hatch Operation The hatch on our '19 Subaru Ascent would randomly open. Called to report problem, made appointment for service, brought vehicle in and received loaner The hatch on our '19 Subaru Ascent would randomly open. Called to report problem, made appointment for service, brought vehicle in and received loaner vehicle. Control Module was replaced, verified operational and vehicle was deemed ready for pick-up. More
by Mikey
Employees Worked With
Alex Cosma, Mike Duhame
May 07, 2020
Oil change and registration Stopped in to the express service and the estimated time was 1 1/2 hrs. I relaxed outside and my car was ready in 45 minutes, including a car wash. Gr Stopped in to the express service and the estimated time was 1 1/2 hrs. I relaxed outside and my car was ready in 45 minutes, including a car wash. Great job! More
by jdame54
Employees Worked With
Don't know names.
May 06, 2020
Service Replaced our Forester battery in a timely manner. Was able to work safely in the lounge while the work was done. Excellent service by the team. Replaced our Forester battery in a timely manner. Was able to work safely in the lounge while the work was done. Excellent service by the team. More
by bmaulding
Employees Worked With
