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Mark Miller Subaru Midtown

Salt Lake City, UT

3.9
1,206 Reviews
Our vision is to be the best automotive operation in the industry, where we can ensure customer expectations are exceeded, where people look forward to their experience with us and where business practices are transparent and ethical. Our mission is to treat both customers and employees like family and to ensure that every transaction is filled with satisfaction, honesty, and integrity. We do our best to set ourselves apart from other automotive dealers as having a transparent and fair process in all of our business practices.
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3535 South State Street

Salt Lake City, UT

84115

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Showing 1,206 reviews

December 03, 2018

Oil Change Always getting an oil change at Mark Miller, you know you will have to wait an hour to two hours for a stupid oil change. Why???? Minute Lube - take More

by Hulk 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 06, 2018 -

Mark Miller Subaru Midtown responded

We regret to hear of the long wait times you have experienced. We really appreciate your feedback and will take this as an opportunity to improve. Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2018

You and Chet are great! I have bought at least 11 or12 Subaru’s from you over the years. Always the best in sales and service. We were very glad you had the exact model we More

by Denlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chet Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Mark Miller Subaru Midtown responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Miller Subaru. We really appreciate your business and look forward to seeing you again on your next visit!

December 01, 2018

extra mile When I was checking out, I asked someone how to get the dog hair out of the back of my car. There happened to be someone there (Luis) whose family det More

by whatup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 04, 2018 -

Mark Miller Subaru Midtown responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 30, 2018

Oil change I was treated well, the service was done quickly. I wasn't sure if I made the right/wrong decision by going with the synthetic oil. I don't remember More

by 12Coco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Francis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Mark Miller Subaru Midtown responded

Thanks so much for your honest feedback. If you would like to discuss anything further, don't hesitate to give us a call. We are always happy to help.

November 30, 2018

Service Department Friendly and fast service as usual. I appreciate the staff checking on the brakes and rotating the tires and explains their findings and the quick vac More

by Rfirneno
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Lee, Kathy Ott
Dec 04, 2018 -

Mark Miller Subaru Midtown responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2018

Sarah made our selection and purchasing experience so easy! Buying a car in the past has been extremely time consuming and I always felt like there was a lot of unnecessary waiting around. This was not the cas More

by kpratt812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah
Dec 04, 2018 -

Mark Miller Subaru Midtown responded

Congratulations on your new vehicle! We're so glad you had such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2018

Was great customer service. Juan Romero Mark was top notch.He was very knowledgeable on Subarus and answered all my questions and above and beyond what information I needed to be More

by Char
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JUAN ROMERO MARK
Nov 30, 2018 -

Mark Miller Subaru Midtown responded

Char, we're glad you had such a wonderful experience with Juan! If you have any further needs or questions, please give us a call. We're always happy to help!

November 27, 2018

Good service I’m not a fan of the oil change bays as while everyone is polite, I’m just another number. I’d gladly give a bit more time in exchange for being tre More

by Sd
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 29, 2018 -

Mark Miller Subaru Midtown responded

Thank you for taking the time to leave your honest feedback. If you would like to discuss anything further, don't hesitate to reach out. We are always happy to help.

November 27, 2018

Good Place to do Business Mark Miller Subaru has always treated me fairly and does good work. I have never known them to treat me in any other way than very friendly. Good wo More

by DBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2018 -

Mark Miller Subaru Midtown responded

Thank you so much for your positive comments about Mark Miller Subaru! We appreciate your business and look forward to your next visit!

November 25, 2018

Great Car Buying Experince We had a wonderful experience there. They were friendly and thorough no pressure whats so ever.I will recommend Mark Miller to all friends and family More

by nova1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Swenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Swenson
Nov 28, 2018 -

Mark Miller Subaru Midtown responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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