Mark Miller Subaru Midtown - Service Center

Josh and Lance have gone above and beyond with their customer service. I have found them to be the most honest and direct car guys I have ever dealt with as well as highly attentive and detail-oriented. customer service. I have found them to be the most honest and direct car guys I have ever dealt with as well as highly attentive and detail-oriented. I would highly recommend this dealership. The service to my vehicle has been outstanding. More

This was my first experience with the service department. Within moments of me pulling up, my car was already pulled in and they were looking at it. Very quick easy experience. Will come again! Within moments of me pulling up, my car was already pulled in and they were looking at it. Very quick easy experience. Will come again! More

Called to have a fuel line recall performed on my 2002 wrx I talked with Kenny who was the rudest service advisor that I have ever talked to! He acted like he could care less about my leaking fuel line pr wrx I talked with Kenny who was the rudest service advisor that I have ever talked to! He acted like he could care less about my leaking fuel line problem and that I would have to pay up to $600 in additional repairs to have the recall done, I should have not been liable for any other costs as this was a Subaru recall and if they would have used the correct parts to start off this recall would not have been needed. I asked to talk with the service manager and he was equally as rude! I ended up calling Nate Wade Subaru and there was no mention of any other costs I scheduled with them and had the problem fixed at NO COST to me... I am not sure what Mark Miller Subaru was trying to pull but I would not recommend them to anyone More

I have never visited a dealership for service where the customer service was this good. Every employee that was within 10 feet of me asked if there was anything they could help me with. The facility was as customer service was this good. Every employee that was within 10 feet of me asked if there was anything they could help me with. The facility was as clean as the Univ. Medical Center. I will make it a point to have routine service done when in SLC at Mark Miller and it will be the first place I go for my new Subaru. I would rate them with Orvis the best in the land for customer service. More

On 3 July I brount my Rendevous in because my "Service Engine Soon" light came on while we were on a trip. As is typical, the light went out the day I brought the car in. Nevertheless, the techn "Service Engine Soon" light came on while we were on a trip. As is typical, the light went out the day I brought the car in. Nevertheless, the technicians found the problem, and Mr. McKeeth advised repairs would take about two hours. One hour !! later, he advised me my car ws ready and was being washed. This superb service is typical of the service we have had at Mark Miller, and is one of the main reasons we have bought five cars from this dealer. I know I can trust them when my wife brings a car in, as they have several times advised me I did not yet need an oil change when I brought a car in but told me to come back after the car had been driven another 1,000 miles! Tom, Randy (the supervisor) and the others are courteous, helpful, and concerned with giving us the best possible service. More

i bought my 2006 LL Bean outback new in July 2006, having shopped and test driven in Miller's dealership in Boise , Idaho. Then Southtown Larry Miller got me the car we wanted and we bought a service progra shopped and test driven in Miller's dealership in Boise , Idaho. Then Southtown Larry Miller got me the car we wanted and we bought a service program for 60,000 miles, which changes oil, rotated tires and troubleshooting. Luckily the car did well, the record is available to you. It was far to drive from my home, but only they could do the service. I'm not sure if I got my full money's worth. When it terminated, and I got the costly 64,000 checkup out there, I transferred to your location. The Mark Miller ownership then was at both locations. I have liked your closeness, and the drive through to service and on site conveniences of your location have been better for me. My only frustration has been 5-6 episodes on trips when "check engine" and cruise control disabling have occurred. I then get in, pay for diagnostics and then it needs oil and filter changes. It's too often and comes as complete surprise, and the car runs fine, but I can't cruise. I know there are many reasons for this,and I take pride in gaurdian maintainance protection. I love the car and your service, but this costly checkup, warning lite issue is too frequent, disruptive and puzzling, especially too soon after major maintainance. All in all, I love my car and your courtesy. N.E.Wright More

I always get my oil changed with Mark Miller. I bought my car there and their staff is always friendly. They even seem to remember who I am each time I come in. And you can't complain about a $15 lifeti my car there and their staff is always friendly. They even seem to remember who I am each time I come in. And you can't complain about a $15 lifetime of car oil change! More

Bought my last Subaru from them. I have been going there for years for service. Great service and I feel I can trust them. They do a job and Nate and Kenny are on top of everything. A nice thing, they wi for years for service. Great service and I feel I can trust them. They do a job and Nate and Kenny are on top of everything. A nice thing, they will provide coupons at the counter. Chet sold me my Subaru and was great to work with. My next purchase, hopefully, the new 2012 will be in August. More