Mark Miller Subaru South Towne - Service Center
Sandy, UT
376 Reviews of Mark Miller Subaru South Towne - Service Center
Good experience I just needed a pre-road trip check on my 2013 Outback. My visit was unscheduled. I was in and out in 30min; fluids topped off, lights checked, etc. M I just needed a pre-road trip check on my 2013 Outback. My visit was unscheduled. I was in and out in 30min; fluids topped off, lights checked, etc. Mark Miller Subaru offers great service. More
great service. Maintenance is not a chore. It is always so easy, so pleasant, so CLEAN. And the bonus of a good car wash is a real incentive. Maintenance is not a chore. It is always so easy, so pleasant, so CLEAN. And the bonus of a good car wash is a real incentive. More
Fast and easy service Thanks guys, always quick and easy. Needed a few less things done this time due to a recent tire swap and my requests were followed to the letter. A Thanks guys, always quick and easy. Needed a few less things done this time due to a recent tire swap and my requests were followed to the letter. Always feel my vehicle's in good hands. More
Outstanding Customer Service Recall Service was timely and excellent and continues to be the example of the received over the past four years. Keep up the good work. Will always h Recall Service was timely and excellent and continues to be the example of the received over the past four years. Keep up the good work. Will always have our Subaru service performed by the dealership. More
Shout out to "quick" service Initially I was upset that I couldn't get an appointment for an emergency situation related to a noise coming from one of my wheels. I was advised by Initially I was upset that I couldn't get an appointment for an emergency situation related to a noise coming from one of my wheels. I was advised by the person that took my call for an appointment to go to the Quick service area to see if they could identify any serious issues related to the noise. Initially I was going to be turned away but when I explained the situation the service rep (didn't get his name - based on pictures it might be Bill Russel) took the car back to see if there was any obvious problems that should prevent me from continuing to drive the car until I could get a "real" appointment. Turns out there was nothing wrong and whatever the service techs did when they took the wheel off seemed to fix it. If not for the service rep at the Quick service area (sorry - didn't get his name) I was going to write-off every going back to Mark Miller Subaru. I invested over $40K in an Outback at their dealership and the car is still under warranty - should be easier to get appointments but at least, in this case, the Quick service rep was able to help me out. More
Great Location The waiting room is great. I can always find a quiet corner to just chill and read while my car is being worked on. Everyone is always so friendly. The waiting room is great. I can always find a quiet corner to just chill and read while my car is being worked on. Everyone is always so friendly. More
Thank You We are from Wyoming and the service we received was Excellent all around. The People who answered our phone call, Those who serviced our car and the We are from Wyoming and the service we received was Excellent all around. The People who answered our phone call, Those who serviced our car and the person who delivered us to the Temple and picked us up was delightful to visit with. Everyone we encountered was very courteous. Thanks for the carwash we were looking very dirty from the Utah road salt. You made us more presentable and respectable in public. Ruth and Pat More
Making it right We had a service appointment on a Fr8day at 4pm. The guy who checked my husband and I in asked if we were going to wait. I advised we would be upsta We had a service appointment on a Fr8day at 4pm. The guy who checked my husband and I in asked if we were going to wait. I advised we would be upstairs looking at vehicles. He said they'd call us if needed. We came back downstairs at 5:15. No one told us that a tech had not looked at our vehicle until we went and inquires about the status. We were not pleased that no one let us know this earlier. We have always experienced a very high level of service, so this scenario was out of character. The next morning, service supervisor Jo apologized for the mix up and went above and beyond by getting a service appointment on Saturday and getting us a loaner vehicle until all repairs were completed. Thank you, Jo! More
attention to detail When I brought my Subaru in for the software change the service personal noticed that my DMV sticker had expired . Someone had removed the tag. I went When I brought my Subaru in for the software change the service personal noticed that my DMV sticker had expired . Someone had removed the tag. I went to the DMV and got another one thus preventing a ticket. Thank you so much. More
Advisers skillfully reinstalled my glove compartment box! I was impressed with the friendly, efficient and skillful way that a couple of advisers reinstalled my glove compartment box that was hanging by only I was impressed with the friendly, efficient and skillful way that a couple of advisers reinstalled my glove compartment box that was hanging by only one piece of metal. It almost completely fell out of the compartment in the car. One fellow also willingly checked the air pressure in my car's tires. I so appreciate Mark Miller South Towne. Doug Palmer, Draper More